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December 2023 by Mary Grooman
Jason has always been there to answer my many questions. He has worked with us to get the best coverage for the best price.
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December 2023 by Rick Tilton
I’ve had the pleasure of knowing Jason Johns for fourteen years, and recently had the opportunity to experience his exceptional service as an agent at American National Insurance during my first claim with them. I must say, the entire claims process was handled with utmost professionalism and efficiency.From the moment I initiated the claim, the American National Insurance team, under Jason's guidance, proved to be remarkably responsive. Any inquiries or concerns I had were addressed promptly, and I was always kept in the loop about the progress of my claim. This level of communication was greatly appreciated and instilled confidence in the process.Accuracy and attention to detail were outstanding with American National. Every aspect of the claim was handled meticulously, ensuring that all necessary documentation and information were in order. This level of thoroughness not only expedited the process but also provided peace of mind knowing that everything was being handled with precision.One of the most commendable aspects of my experience was the wealth of information provided throughout the entire claims process. Jason took the time to explain each step, ensuring that I was well-informed and comfortable with the proceedings. This level of transparency and education demonstrated a genuine commitment to client satisfaction.Perhaps the most impressive aspect of my experience was the speed with which my claim was settled. American National Insurance demonstrated a commendable efficiency in processing my claim, providing a resolution in a remarkably short amount of time. This promptness was a testament to the efficiency and effectiveness of their claims handling process.Additionally, Jason's dedication did not end with the claim settlement. He continued to follow up and ensure that I was completely satisfied with the outcome. This level of post-claim care truly sets him apart and solidifies my trust in him as an agent.In conclusion, I cannot speak highly enough of Jason Johns and the American National Insurance team. Their exceptional service, responsiveness, accuracy, and informative approach made my first claim experience seamless and stress-free. I have full confidence in Jason's abilities as an agent, and I wholeheartedly recommend him to anyone in need of insurance services.Sincerely,Rick Tilton
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June 2023 by Shannon Stine
I’ve been with Jason John’s agency for several years and for the first time had to use my insurance due to a collision. The level of service I received surpassed my expectations. If I could offer a 10 out of five stars I would! From the moment the accident happened to the closing of the claim. Jason was able to help me through the process and answer all my questions, and ensure I was well taken care of. Thank you so much for your great service!
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May 2023 by Hedron
Thank you for working hard in our community.
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April 2023 by preston simmons
Filing with Jason was an enjoyable experience with him taking a lot of his time to explain to my spouse and i what our options were.Though it was our first time getting home and life insurance, Jason was able to diffuse much of the stress that goes into picking a life/home/ and auto policy and we were able to find one perfect for our situation.
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March 2023 by Chris Ronne
Jason and American National should be ashamed of themselves. My father died last year and we're in the process of administering his estate. My father had his home insured through American National. Jason and American Nation canceled the policy because nobody was using my father's house as their primary residence. Jason sent a 30-day written notice to my deceased dad's house, which notice USPS didn't forward to us, and then cancelled the insurance policy. We received notice from the mortgage company, rather than from Jason, that the policy had been terminated. Knowing of our situation, I would have expected at least the common courtesy of a phone call. We subsequently asked Jason for a call, and he said he was going on vacation through the end of the month. Jason basically told us to kick rocks.
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March 2022 by Ashley Masters
As a first-time home buyer and first-time home insurance buyer, I had many questions. Jason did an excellent job answering all my questions and explaining different policies. From my first interaction with Jason, I felt confident in his service.
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March 2022 by Cartier Rowlette
Can't get ahold of an agent to save my life.
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March 2021 by Ian Darby
We’ve been customers for years in various States across US.......we’ve started policies, changed policies, claimed on policies and have NEVER had a bad experience.
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March 2021 by Ben Cooper
Jason was very professional, easy to work with, thorough, and knowledgeable.
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March 2020 by Cortnay Gray
My husband and I have been with State Farm for as long as I can remember and just were not happy with the service and some of the features missing from their policies (like glass coverage, 25% ROP on the 3rd year with no claims, etc.) We reached out to Jason and he provided us amazing service. We walked away with ALL our insurance moved over to American National. Better coverage and better service (and it ended up being cheaper!) - we are thrilled. Thank you Jason!
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March 2020 by Heidi Branigan
I am very appreciative of Jason and the entire team of American National. I appreciate the level and quality of customer service. I feel like I am valued as a client and honestly cared for. Thank you Jason for making every transaction as smooth and positive as possible. You are the man!
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March 2020 by Sue Johnson
Excellent...prompt efficient...calming cost effective....can't say enough good about this company.... Allstate and farmers need to learn from this company.....five star rate you won't be disappointed.
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March 2020 by Mike Smith
Very thorough and detailed!
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March 2020 by Gabrielle Council
Jason does an impeccable job. When he took over my account he called to introduce himself and talked about our options. As a 26 year old I had not thought of life insurance yet, he made this process so easy for my partner and I. He did the brunt of the paperwork and the communication for us; he explained all of our possible options and found out the best solution for us. This is especially extraordinary considering my partner and I have both struggled with our mental health; he was very up front with the process and how this effected our rates. I definitely recommend reaching out to Jason, if he doesn’t reach out to you first!
