Metro by T-Mobile offers unbeatable prepaid plans and 5G phones from brands like Apple, Samsung, and OnePlus. The staff is consistently described as friendly, amazing, polite, and super sweet. Employees are noted for being knowledgeable and excellent, going above and beyond to help. They walk customers through plans and processes, creating a wonderful atmosphere. The service includes assistance with phone issues, prepaid plans with unlimited talk, text, and data, and purchasing items like a home wifi system. The team provides help with insurance processes and replacements. Customers report having an amazing experience and state they will definitely return for more assistance, praising the true definition of customer service.
Had a great experience at this metro location. The rep was so helpful and even help me recover all my pictures and my contacts from my dead phone I don't know how he did it but it worked out awesome. I can't describe my experience in the words. Highly highly recommend everyone here. 10/10 experience
March 2026
Got a new phone and helped me transfer all the data. Best experience after so long at this location
March 2026
This is one of the best Metro in WA state. I highly recommend this store. Great experience
