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January 2024 by Donald Hathaway
Always excellent services
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January 2024 by J
Professional and friendly! Thank you.
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March 2023 by Chris P.
I have been a customer of the Marysville branch of NFCU about 5 years, best bank I've ever used. Anyone with a relative (dead or living), or even room mate who is or has been in the armed forces, can join. I began coming here due their high CD rates, better even than most of the online banks, and they have many local branches where you can visit your money. This had been the closest branch to me accessible to civilians, a couple months ago they opened a new one near Alderwood Mall. I go there for simple stuff, but still consider Marysville my branch. So I went up to change some CD's to higher new rates. I was expecting to pay the penalty for breaking our deal, and was told the fees would be waived! I couldn't believe it. Always so friendly, and extra spiffy being in the Naval Support Complex, which despite the name, is accessible to civilians.
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November 2022 by GZ
Great customer service and smiling faces!
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April 2022 by Jonathan Burke
What a nice and friendly branch. I went in with an overly complicated transaction that I knew would take at least 30 minutes to explain and address and Marisol, an amazing team member there that day was extremely patient as I explained my situation she took care of my issue in less than 10 minutes with the most pleasant attitude I've seen in a while. Thank you Marisol everybody at the Smokey Point branch.
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February 2022 by Samkelo Masuku
Knowing Mrs Anita has been a blessing to Me, my family and friends, there's no disputing the fact that she is the best account manager ever. I just made another withdrawal few weeks ago, it was so great this is really an opportunity knowing you wow friends I can't be so selfish enough to enjoy this blessing alone you can always contact her directly so she can help you too. She is ready to show you how you can trade and make profit, I'm a living testimony I invested $1000 and I got my profit today after 5 days trade I made a withdrawals of 16,600 as my profit in return wow I'm so happy believe me friends it works 100%. try her and see the blessing contact her today
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January 2022 by Nick Soapdish
Great place for Information and service.
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December 2021 by M S.
The refi process was really slow and uncommunicative. We ended up going with a different company that was much faster.
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November 2021 by Brian M.
Outstanding customer service. We are so fortunate to have an NFCU credit union location within 15 minutes of our home. We never feel hurried when making financial decisions with any of the team members and it reminds me of the way banking services used to be conducted.
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October 2021 by Brian A
I hate having to call places. However Navy federals phone customer service is so good, I actually like calling.
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October 2021 by Brian
I hate having to call places. However Navy federals phone customer service is so good, I actually like calling.
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April 2021 by Nathan Swails
Good credit union, me like.
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February 2021 by Christina K
This bank is absolutely amazing and has always accommodated whenever possible. I have not been disappointed at all. I have my auto loan through them, which the process entirely was a breeze from beginning to end. The staff at this location are so friendly, they are just the sweetest ladies! I feel like I am truly cared about when I go in, not like they are obligated to ask me how my day is. This location (Marysville Washington) is one that you do not have to have military i.d to get onto the base, to go to the bank. You do however, have to have it to shop at the thrift shop on base, the co-op stores or gas station. But you do not need your military i.d to get on base unless they have a threat, are doing a security check for some reason or something like that.. but I have only had that happen a couple times in the 10 years I have been banking with them. I highly recommend Navy Federal Credit Union for all of your banking needs! They are incredible in every single way!
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June 2020 by priscilla pittman
Excellent service.
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January 2020 by jonathan hall
5 Stars all the way across the board for the branch here in Marysville. Managed by Mr.Jeffrey Blaine. I came in with a mortgage loan issue and was immediately greeted with a hello and smile at the door. Asked how they could help me, and then next thing I knew I was being taking care of at the desk of a resplendent lady named Cheryl Phelps. She immediately went to bat for me, and found the answer for my problem. She knew how to get in touch via phone calls with the right person and next thing I know I'm all taken care of. I'm 54 years old and have never had such a positive experience with Credit Union's as I did today. Cheryl Phelps did a excellent job and it should reflect great credit upon herself and the Navy Federal Credit Union in Marysville. Very well managed branch.
