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April 2025 by Sara O camping en la ix a la
Terrible service. There are always like 5 people in the pharmacy and they leave you waiting for like 20 minutes. They also have a bad temper and always look for a thousand excuses not to help you.
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April 2025 by Alicia Diaz
The two ladies that work there are two of the rudest people ive ever met in my life, i’m in shock they still have a job. Nothing in the world could make me come back here
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March 2025 by C L
For a store that is not going put of business your shelves say otherwise,as empty as they have been for a while now
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March 2025 by Bill Woche
This a very tough business to get through to. I was just trying to call get my prescription verified. After several attempts, somebody in pharmacy picked up only to say. Please hold and then put me on hold. I waited for 10 minutes. No one ever picked the line up. I tried back again. No one ever picked up at all after several attempts.
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February 2025 by Jacob Nelson
There not much I can say that prior reviews haven’t already stated. The bottom line is people are coming in for their prescriptions because they need help. Unfortunately, the people at this pharmacy are not interested in helping you. If only there was an option for zero stars, because one star is misleading.
And, to the “Rite Aid (Owner)” - save you empty apology and canned response for Rite Aid Customer Care. I have already extended more effort in this review than your business deserves. If you can’t manage your employees after the multiple scathing reviews posted, my efforts are better spent directing others to stay clear, than doing your job to corporate. My family will never step foot in a Rite Aid again.
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December 2024 by Sammy Mbaka
The staff at this store took the time and effort to make my shopping experience so much more comfortable. The attendant I interacted with was so helpful. She walked me to the restrooms (very clean and well lit) , answered my questions on the product offers, signed me up for the rewards, and made sure I got the discount and bonus. Tremendous customer service.
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December 2024 by stacey pugmire
Very nice of me to give a 1 star review when I still haven't got my perscription filled, going over the 48th hour. For , yes Lidocaine. Must be importing it from a 3rd world country....And the pharmacist seems uncaring and like a robot....last time I'll use this place.
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December 2024 by Angela M Miller
Love this Store, Clean and Friendly 🤗🤗
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December 2024 by PencilVester
Do not go here for prescriptions ever, I almost died because they refused to check there voicemail for my medicine I was at deaths door and need antibiotics, they refused to look or even look up my name, avoid this rite aid at all costs
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November 2024 by Lorraine
A few years ago, I switched from Smokey Point to this pharmacy because the pharmacists at this location are great! I've had zero negative experiences! My orders are always ready in a timely manner and the pharmacists are helpful and friendly!
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April 2024 by Rachelle Dowling
If I could give this Rite Aid negative stars, I would. I have been trying to talk to someone in the pharmacy for 6 1/2 hours. 99% Of the time they don’t Pick up the phone, and the other one percent of the time that they do answer the phone, they put you on hold knowing FULL WELL That they aren’t going to pick that phone back up. One of the times I called I let the hold go on for an hour and a half just to see how long it would go. Even then they never picked the phone back up, so I hung up. It’s absolutely appalling the lack of customer service. If you’re short-staffed and know you won’t take my call, SAY SO!! The fact that they will put customers on hold knowing full well that they are not going to Take the phone back up is absolutely infuriating. Figure it out you guys. Unbelievable.
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February 2024 by Annie Ryason
Understaffed. Long lines every time. Long wait times. Drive thru not open multiple visits (not talking about during lunch break). Staff is not willing to help, every other pharmacy is happy to search for best pricing. Rite Aid never goes above and beyond with customer service. Worst pharmacy I’ve been to.
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December 2023 by Chris Donais
For the second month in a row there was an issue with my prescription. But that wasn't the beginning of the problem for months I had attempted to change my prescription from one rite aid to another but they seemed incapable of doing it. Finally they were able to do it they've sent two of my prescriptions to one rite aid and one prescription to another rite aid. Then this month I put in a refill using the rite aid app. And it wasn't filled when I called two days later I was told there had been a power outage at the store. Apparently for 2 days which would have been big news in the area but nobody heard about that. But magically my prescription was completed when I called them 35 minutes after I called them two days after I put it in.
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October 2023 by Jakody H.
I usually only leave a review for stores that I have had a good experience with but I feel this being a pharmacy I should tell you about my experience I wasn't able to get a name from the young lady I talked to but I was treated with a short temper and a not very helpful call, her customer skills were lacking and I was disappointed seeing as this is my home pharmacy. I would recommend using a different pharmacy if possible, this rite aid is just not good when it comes to dealing with customers and things of the sort.
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September 2023 by Alicia Hardwick
This place is a joke! No help what so ever. "10 minutes" actually means at least 2.5 hours.
