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October 2023 by Jim High
Great customer service. Easily accessible.
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September 2023 by S Burghduff
Fil is a great representative however I find the it overly priced.
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August 2023 by Alisha
i lost my storage unit back in may im homeless and couldnt keep up with the payments. the person who won the auction has to this day not returned my baby pictures at all. u have lawyered up to get everything back
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July 2023 by micaela gunderson
Very nice establishment. Very clean and organized. They also provide plenty of carts for those who don't have drive up units. Dealt will phil who was very welcoming and informative. Happy we chose to store with self storage
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March 2023 by Cory S.
Clean, well built, climate controlled facility. Electronic security gates. Many well maintained platform carts. Friendly, helpful staff were considerate of our unit location in facility for our frequent access needs (1st floor near a door). Access hours convenient for most schedules. PRICES are higher than most other facilities in Smokey point/ Marysville area. No notice rate hikes were our reason for moving. Discounted first months were already $50 more than same size average elsewhere. Lack of availability in the size we needed at the time was our reason for using SPSS. HOWEVER, during our 20 month tenancy, rates were raised twice, without notice, totaling $75. Current rate for our unit is well over $120 more monthly than 4 other facilities closer to our home. When we called to inquire about the new cost, the only resolution offered was a smaller unit for the same price as larger units at other facilities. While disappointed, we were not made to feel belittled or as if our business did not matter. The staff who answered handled it professionally and courteously, simple stating that he was not at liberty to make other pricing concessions. OVERALL, very happy with their facilities and staff and I would be willing to recommend them to others, only suggesting that you shop around.
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January 2023 by Jess S.
I have stored here for 4 years, i have family and friends who store here as well. Although I haven't received an increase in rent like my family and friends I have been moved to a different unit nearly every year to downsize slowly and I was shocked to discover just a couple blocks down the road a unit the same as mine is $100 cheaper! I helped someone move out of Smokey point self storage to a 5x10 down the road and the online deal on rent is 1/2 off 3 months of the monthly $75 rate. A friend of mine has a unit that size at Smokey point and pays $152. Now I was told that these increases in rent were due to surrounding storage facilities increasing their rates and that they were just keeping up with the rest however this is so very untrue. I would immeadiatly pack up and move down the road if it didn't require so much additional equipment rental for the types of items I have but I'm very much weighing out the pros and cons carefully because when everything else is costing so much places that skyrocket their rates for the sake of "let's see what we can get away with" needn't have our business.
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October 2022 by Jen Troupe
I've used this location twice now. I definitely would recommend it. Employees are polite and helpful. Clean and comfortable buildings.
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September 2022 by Nate N
Really patient customer service. Safe location for long term storage.
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July 2022 by Nathaniel Caler
Front desk guy was great, units are as advertised, security is OK, heated units and uhaul rentals.
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April 2022 by Jalese Andrieu
Fil is always such a pleasure! He made sure all my needs were met with attention to detail! I feel very secure with having storage at Smokey Point Self Storage! Thank you Fil!
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April 2022 by Bruce Greer
Nice staff. Had truck there that I had reserved 2 days before. Truck was fueled and ready to go. Just wish they had trailers also.
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March 2022 by Kathy Hudgins
Phil was awesome!!! We couldn’t have asked for a better experience or service. Everything went just as planned with our long distance move and Phil was very professional and accommodating. He truly went above and beyond. Highly recommend this place.
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February 2022 by John Berkey
I've had storage with these people for years! Phil is absolutely fantastic very courteous prompt and has always been extremely helpful! I highly recommend this place for your storage needs!
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February 2022 by Jessica Segur
Great customer service and facility. Provided information and options to make the move easy and efficient.
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December 2021 by VERONICA PEREZ
The staff is very helpful and kind, I had a pleasant experience and I'm so glad I chose this self storage.
