Verizon's Marysville store provides a range of services for mobile, 5G home internet, and business needs. Customers can visit the store or choose convenient options like online ordering, in-store pickup, free 2-day shipping, express lockers, or same-day delivery where available. The staff at this location are often praised for their professionalism, friendliness, and helpfulness. Customers have had positive experiences with employees such as Aaron, who spent hours fixing errors on a business account, and Maurice, who addressed multiple questions about phones and helped with a lost device. Both were described as knowledgeable, professional, and caring. Gary was also appreciated for offering upgrade options, trade-in discounts, and advice on saving money on streaming services, all delivered with urgency and expertise. The management team at the store has been recognized for their efforts, with one customer highlighting the support received from a manager after a poor experience elsewhere. The staff are noted for being respectful, patient, and attentive, even when dealing with complex issues or busy times. Overall, Verizon in Marysville is seen as a helpful, professional, and customer-focused business, with staff dedicated to providing excellent service and solutions tailored to customer needs.
Deshaun, the manager at the Marysville Twin Lakes store is a gem. He was so kind and helpful to myself and the other customers during my recent visit. He willingly answered any and all questions and concerns. The total go to guy for customers and staff. Truly appreciate his professionalism.
May 2025
The people working here are great, the customer service was top notch. The rest of the experience not so great
June 2024
Justin was very helpful and knowledgeable with the whole process of upgrading our phones!
