-
April 2023 by Isabel L.
If I could give zero stars I would. When my husband and I filed our taxes initially we were given false information because the "tax professional" filing for us got confused about including my husband on my state taxes for IL. Instead of taking the time to figure it out and ensure our taxes were 100% accurate before filing she claimed that I must've made an error on my W4 and I owed the state a ridiculous amount of back taxes. Unfortunately I naively thought I must've been missing something, we were in fact paying this trained tax professional to help us, so maybe we should trust her. When we realized how much we were actually getting screwed, we knew we needed to file an amendment. They were able to get us an appointment, but when we showed up for said appointment they were not even open...we waited for 45 minutes and no one ever showed up despite their posted hours saying they should have opened just prior to our appointment time. Needless to say, I will not be using this H&R Block ever again and I recommend everyone else avoids them as well.
-
March 2023 by Bryan S.
Lol... where is it? Send an appt confirmation with no address and hide this place in a broom closet? Real convenient. Guess it's the sign I needed to do my own.
-
March 2023 by Michael Robinson
Our tax preparer, Cheryl Dowling, was professional, knowledgeable, and friendly.
-
August 2022 by Dil Awal
Has been going since last year but wont go any more. New lady is not helpful at all.
-
April 2022 by dipendra awal
Has been going since last year but wont go any more. New lady is not helpful at all.
-
April 2022 by Logan Charnock
Mrs. Cheryl was a big help and talked me through what everything was and how they worked
-
April 2022 by Elmer Stevens
Her professionalism, knowledge and expertise in assisting us with our tax needs.
-
April 2022 by eldermlrobinson
Our tax preparer, Cheryl Dowling, was professional, knowledgeable, and friendly.
-
March 2022 by malcolm ranson
The worker was very helpful and informative on what I need to do
-
February 2022 by Kento
I love cheryl and have been filing with her for years now. She is such a good person and friend to me.
-
February 2022 by Brian Walter
Cheryl is very responsive and user-friendly
-
February 2022 by Nytrel Gass
I've learned alot with my family
-
July 2021 by Paul B.
Hate to give an on base business 1 star - but after waiting almost 3 months for our business taxes to be done - the bill was $809 - and the "professional" was in her 20's - no experience, did not return phone calls, took 3 months, provided false information and made our experience difficult, and unnecessary difficulties, extra trips, and delays - always make my experience negative... They did waste my time, and charged more than what was expected or worth - and did not even answer how much it would be - and that was another problem - had they gave me a $800 quote for business return, we would have went to a true CPA and not let an inexperienced agent handle it - we will be having it double checked
-
June 2021 by Stan Dettner
Prompt and experienced employees with expert knowledge - have filed twice with them and highly reccommend
-
June 2021 by Damian Gillespie
Cheryl Dowling is awesome and very knowledgeable
