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March 2023 by Google user
Tom provided great service from the first phone call to the time the job was done. He came out to fix a plugged sewer line. He was in and out super quick with no mess. Would definitely recommend him to anyone having septic or sewer issues.
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March 2023 by J J
Tom provided great service from the first phone call to the time the job was done. He came out to fix a plugged sewer line. He was in and out super quick with no mess. Would definitely recommend him to anyone having septic or sewer issues.Service: Sewer repair
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February 2023 by Ashley Carpenter
Our septic was clogged and backing up into the House and Tom with Spokane Septic repair was able to come out and repair our drain feild. We are very pleased with the work and strongly recommend him.Service: Sewer repair
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July 2022 by Melinda Kalin
Needed septic system inspected. Came out same day I called. Noticed filter was plugged and that's why it was backing up in the house. Totally relieved it is taken care of.
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May 2022 by Darren S.
*** kalin did some work for my father of 83yrs of age and completely took advantage of him. Charged 1000$ to blow out the drainage field lines on his sewer system and 2000$ to replace the pump in the holding tank and because my father paid cash he left a generic receipt with no description of the work done . And when I contacted him asking for the receipt for the pump and at least the warranty information from the manufacturer of the pump he would not provide any of it. There is no excuse for this kind of behavior from a licensed contractor
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April 2022 by Tony R
Get a second opinion and don't fall for the "I can do it tomorrow, or it may be 2 weeks before I can get back to you" story. We had a backup in the septic system. Tom told me a new septic system could cost around 75k and take a month or more. But he could do a repair on the drainfield, so no permits will be needed. He started out with it will be $14,000, then $12,000, and then $10,000 if we agree today and he starts tomorrow. I told Tom I could help out. I helped do the work . The job ended up being so simple it took him a total of 4 hours of labor on site plus time to purchase the septic leaching chambers. About $500, yes $500 in materials, and he charged us 10k. He grossly overcharged us for the work he did. I don't know how anyone can have a clear conscience knowing that they took advantage of someone like that. So, I'm sharing our experience. I would give him a negative 5 stars if I could. He took advantage of our situation and our lack of knowledge. Get another quote before doing business with him. Don't trust Tom!!!Service: Sewer repair
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April 2022 by Tim Swanning
My family and I were in desperate need of of emergent after hour services. Thank you Tom for being available to us in our crisis mode. Very well priced for time of need. Thanks again and will recommend you to anyone I can.Services: Septic system installation
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March 2022 by Michelle Florin
Tom came out in January and confirmed that he believed our drain field is needing either repair or total replacement. He then charged me $2,000 for the same service another place would have charged $500. Once I asked him why he severely overcharged me he said he would give me a 2k discount if we hire him to repair the back yard. Recently asked for a quote. And he said it would cost at least 17k. Way more then other places. I don't recommend him, he overchargesServices: Sewer repair
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July 2021 by Jeffery Anderson
Had them pump my septic tank. Excellent work and went the extra mile to replace a broken lid. Highly recommend them!Services: Drain cleaning
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July 2021 by Ken Jaeger
Thank You TOM! Great job finding the tank, fair price, same day emergency service. . Can't ask for more.Service: Sewer repair
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April 2021 by Cindy Phillips
I called Tom with Spokane septic repair this week. He was able to get to us right away. He provided an accurate quote. The phone service was exceptional, He answered the phone on my first call. My husband loved Tom's service today. He was very knowledgeable, communicative and prompt service. He took care of our yard and did not cause any damage. Thank you for having such a great company and team. If you are looking for a great company for your septic service, this is it.Services: Sewer repair
