-
February 2024 by Leanne Lewis-Holcomb
Recently needed to take my Labrador in for an allergic reaction that was severely worse than ever. Was able to make an appointment for the next morning, with no extra cost. The staff was friendly and helpful, going above and beyond to make her and myself comfortable and find an acceptable treatment plan that was affordable.
-
December 2023 by Kelsey Diaz-Pacheco
We had an emergency with our bearded dragon. We called around to 4 other vets' offices, and they either didn't see exotic animals or their exotic animal doctor was out, so we were told to find some place else to go despite it being an emergency. I finally call the VCA, and even with their doctor, who sees exotics being out on vacation, the doctor who was in was more than willing to see us in our time of need. We knew he was going to need surgery because half of his leg was torn off. They were so kind to work with us, and the money we had to help our lizard and they knew we wanted to help him. We got him there by 11am, and by 1 p.m., we had a game plan made, and he was getting prepee for surgery. The entire staff has been nothing but nice and caring. They will definitely be our go-to vets office for our exotic pets.
-
December 2023 by Mr.X
Update, another dead animal because they were to busy to help us get a prescription for baytril. 3 days wait to see a small animal with (likely) just a gland infection. She couldn't eat!
-
November 2023 by sierra meier
I brought in my 3 guinea pigs. We had had a miscommunication of pricing over the phone, so I unfortunately did not have enough money to cover the bill. They were willing to have me pay what I coukd, then contact the hospital manager to see if we could set up a payment plan. They did great with my piggies. Will definitely be going back.
-
October 2023 by John Smith
A very positive vet experience during a stressful situation. Great staff (reception, vet tech, and vet were all amazing). Was camping north of Priest River when my two dogs got into a fight. I had to bring one of them in due to an eye injury. The dog was not able to be seen at the vet in Newport, so I was making the drive all the way back to our regular vet west of Spokane, since I was going to have to bring the dog home anyway. I took a chance on stopping to see if they could see us as a walk in. My first impression was that the staff were very welcoming, and as concerned about my pet as I was. The receptionist checked with the vet and they confirmed their availability to see us. 15 minutes later, we were in the exam room and 5 minutes after that we saw the vet. She was very thorough and walked me through all of our options and her recommendations for treatment. The dog was able to receive minor surgery on her eye that day, and was ready to go home in the early evening. I felt the fees were quite reasonable for the situation, and our final coats were less than what the original quote was. I cannot express my gratitude more for the care my pet received and I would highly recommend this facility to anyone.
-
October 2023 by Nicole Varnell
Made a same day appointment to have our kitten seen and they are LOVELY! Thorough but not pushy, transparent with pricing, very clear in explaining potential outcomes, and so, so kind. Their office is clean, welcoming, and treats for your pets every where you look!
-
August 2023 by WhatThe Cluck
Just wanted to piggy back on another review about the staff caring enough to help cover the cost of veterinary care for my friends newly rescued kitten that survive the elk fire. That’s what a great business does, goes above and beyond! 10/10!!
-
August 2023 by charity huscusson
Omgosh So I acquired a kitten that my brother found & rescued, she had survived the wildfire in Elk but suffered burn injuries from it I was struggling to come up with $ for vet bills & had to ask several people for help ? But when it came time to pay for the visit today, the staff at Peone Pines animal hospital volunteered to cover the cost for the remainder of her care & we werent charged anything ? Aaaand my heart ??? This is a huge stress lifted & I am beyond thankful ?
-
January 2023 by Suzanne Moore
Our cat needed to see a vet on a Saturday. Nobody would/could see her, even our regular vet. We thought we'd be heading to an emergency vet when Peone said we could bring her in. They were friendly, kind and just wonderful. The prices were comparable to our old vet. We're so happy with the service that we've switched our primary vet to Peone.
-
October 2022 by Anthony Curalli
When we got there it felt like we were in a sell sell sell Used car commercial. They tried to get me to buy a insurance thing for $700.00 that if you looked at the fine print it really didn't cover anything. This place is very expensive and I won't go there again. I use to bring all my animals to this place for years. What happened? You use to be so much better than this. So disappointed.
-
April 2022 by MC
I trusted this Vet Clinic with a Cryptorchid Surgery & Neuter.Regret!!! So much so that I have to get a second opinion and a new vet.Office Receptionists are a BLESSING especially Erica!!I would never recommend the team facilitating the care….
-
January 2022 by Sylvia H.
My little dog we rescued a couple years ago definitely needed her teeth cleaned so we went in and got a quote. I already knew it would be expensive but they have a plan that covers x-rays bloodwork plus dental and it made it much more affordable than just paying out of pocket which was nice. The staff are very friendly towards pets that came in both times we went in there. Our dog Lady was treated very well definitely recommend this place! The Vet went over any questions and concerns that we have through the dental cleaning process in great length and detail we didn't feel like we were rushed at all. I am amazed at my dogs breath after the cleaning oh my gosh we should have got this done years ago!!! If you are debating this is definitely the place to go she had so much tartar buildup and now her teeth are white than mine! I thought she would be out of it the next day but she was up and playful like her usual self.
-
November 2021 by Daniel Venturelli
Ripoff don't get trapped into their BS
-
July 2021 by Katy Henry
After over a decade with our former vet, we switched to VCA Peone Pines recently and couldn’t be happier! When an unexpected emergency forced us to take our cat to the Pet Emergency over the weekend, VCA Peone Pines worked with us to provide exceptional, affordable follow-up care. Drs. Sinclair and Weber were empathetic and diligent in their care. We highly recommend and wish we would have switched sooner!
-
July 2021 by Katy Hopoi Henry
After over a decade with our former vet, we switched to VCA Peone Pines recently and couldn’t be happier! When an unexpected emergency forced us to take our cat to the Pet Emergency over the weekend, VCA Peone Pines worked with us to provide exceptional, affordable follow-up care. Drs. Sinclair and Weber were empathetic and diligent in their care. We highly recommend and wish we would have switched sooner!
