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March 2024 by Ahraina Colasant
Pizza is so greasy would have to wipe down with a paper towel if you're in the mood for heartburn be my
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March 2024 by resting sad face
We were picking up our dog and we need to eat. It was a great idea. The place is super clean and the food was so good. With good prices. The cashier name was. Cheyenne and she was so nice and very attentive. Thanks for been so nice.
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March 2024 by Laura Louise
Salads are great.Update: still great!
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February 2024 by Nunya Biz
Family friendly and great pizza!
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February 2024 by Chad Himelspach
Great pizza. Prices are just high. Worth it to support a local business.
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February 2024 by kelly maguire
My son and his friend road their bikes there to eat and when he walked in was told if you’re not going to order you need to leave, before they even had a chance to say anything and or order . These are new owners to this pizza place in this small town .. and need to realize that we have dominos pizza twice as cheap and a lot faster and better service 5 min away so I recommend to the owners that if you get medical customers treat them right like the last did .
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January 2024 by Jen B
Stopped in here for lunch with my Dad. I got the AYCE Salad Bar ($10) and my Dad had the Pizza Buffet, that also comes with the salad bar and includes a drink, for just $12.99. Really great deal.The place was clean and my Dad said that the sauce on their pizzas was phenomenal.
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January 2024 by Jennifer B.
Stopped in here for lunch with my Dad. I got the AYCE Salad Bar ($10) and my Dad had the Pizza Buffet, that also comes with the salad bar and includes a drink, for just $12.99. Really great deal. The place was clean and my Dad said that the sauce on their pizzas was phenomenal.
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January 2024 by Jeff B.
Refused to honor reward and questioned authenticity. Attempted to place order over phone for pick up, and asked to redeem loyalty promotional offer from an email for $10 off (see photos). Was put on hold by confused employee who had to speak to supervisor. Supervisor answered and questioned the authenticity of my redemption, and then promptly HUNG UP ON ME. I called back, saying there must have been a disconnection, same employee answered and put his supervisor on. They either didn't believe I was in possession of a coupon, or were otherwise reluctant to honor it, but they would not allow me to place an order using the promotion. Hostile service that treats you like you're scamming them. Embarrassed this overpriced establishment is our only pizza option in Medical Lake besides Dominoes. Booo.
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January 2024 by Ira Paranka
Came at 19:45 and they did not accept the order! Very bad! It says that the establishment is open until 21:00
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January 2024 by Garfield VanStone
The new owners have greatly himproved the service and quality of the food in my opinion. I had a calzone made to perfection twice recently. Thank you for that!
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December 2023 by Eric C
I changed my rating. What a big difference in quality since the Pizza Factory has been under ownership. The pizza is good again, the cheesy bread isn't soggy, and they actually love making food for customers. It's nice to see that the quality is back!
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December 2023 by Nick Cow
I just tried to order a pizza for delivery at 7 o’clock. They don’t even have any drivers working to deliver. Absolutely ridiculous. What kind of pizza place that delivers doesn’t have delivery drivers working. Doesn’t seem like the pizza factory is doing any better under new ownership.
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December 2023 by Phill Freebourn
Convenient parking, but a little dark.Calzone was skimpy on cheese.Pizza crust and toppings were flavorful, but certainly not standout enough to justify the significant price increase over other options.
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November 2023 by Shelbie S.
I called to place an order and the person on the phone made us feel like we were inconvenience. They stated they just bought this place two weeks ago and said we're not delivered to us anymore . We have always supported small business and our community !!!! We have always tipped really well for the drivers . Will not be doing Business with this company anymore but from now we will get in town before we come out ..
