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December 2023 by Evan Crass
Sure would be nice if they opened the POBOX room so patrons that work a 10hr shift could access their mail, especially during the holiday season. Or at least refund the rental costs. By far, it is the worst USPS office I have ever dealt with.
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December 2023 by Liberty Ward
In and out! Amazing customer service for my passport. Didn't catch his name, but he had black hair and was super funny and super helpful. Thank you!!
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October 2023 by M Hardin
I showed up at 4:12 pm and they were closed. It was dark inside, all locked up. Funny, hours on the door state closed at 4:30pm. This place can’t even get the mail right. My mail man is constantly mixing up our mail with the next street over. Nothing but incompetence and excuses out of this place….
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October 2023 by Paula Thornton
With most of the routes, even in the city, designated as rural, all the staff do a great job! The counter staff are always kind and helpful - that is not common across the nation.
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June 2023 by Kathleen Whitley
Don't really have bad experiences at all. Clerk behind the counter's pleasant and very helpful.
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January 2023 by Timothy Tupper
The post office master or whatever is so rude acts en and yells at you to say he don't like your attitude then continues to yell at you saying that you are the one with the attitude, I flipped inside this place these people are goings to court with me and will loose there jobs, they chose the wrong battle today.(the amount of one star reviews this post office has says everything you need to know about these people, they are bad people)
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December 2022 by Jessica Nuner
I just want to give a shout out to our postal carrier. Besides small issues here and there, I observed a kind act today. She pulled up to our house (which she normally does when there are larger packages) she intended to go around our cars so she doesnt get stuck in the snow banks but she noticed our kiddos bike in the way. She so kindly moved it out of the way, delivered our package to the door and went on her way. I understand with the snowfall it is not always easy to deliver at our house, but for her to still come up our driveway and show compassion for our property means alot to us.
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September 2022 by Kaeli Welsh
The post office located in Medical Lake is definitely worth the trip! The staff at this location went above and beyond to help me. They will truly take care of you here! Kind, professional and friendly. You can’t beat that kind of service.
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April 2022 by Abby H
WORST post office employees EVER. The men who deliver in this town are AWFUL. I highly recommend getting a PO Box or a huge mailbox otherwise all your packages etc will be destroyed because they’re too lazy to walk to your door IF they even attempt to deliver it. They are literally PAID to deliver mail, but make you go pick it up and do their job for them. Terrible terrible customer service.
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January 2022 by Carol Hayward
I have only had positive experiences at this post office. The employees are very helpful, hard working and friendly. They go out of their way to help you! I am pleased with the service there!
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January 2022 by Kayla Edwards-Martin
This is the fourth time my package has been put into the wrong mailbox. Luckily the other 3 times I was able to recover my packages but this time I believe the person has taken it. I don't know who and the post office NEVER answers their phone to assist people. Highly frustrating that I can't even rely on my local postal service to do their job correctly or even assist people when they've messed up. You think with the amount of negative reviews they receive and I'm sure unhappy people that have to physically go into the office, that they would take some sort of measure to correct whatever it is that is causing them to fail so drastically.
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November 2021 by Laraea Edwards-Martin
Yet again the medical lake post office has failed us. Had a package say it was delivered in my mail box a week ago yet no package. Went to the office myself to ask why i never received it and was told that it was put in my mailbox when clearly it wasn't. This is the second package now that i have had to get a refund for a redelivery due to their lack of decent service to their community. And to top off my current experience, I got a package on my doorstep this afternoon..... AND ITS NOT EVEN OURS. Like come on. This has gotten out of hand and we have lived here over a year with no success in getting the postal service together.
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November 2021 by Chloe Zadra
They don’t actually try to deliver my packages, they lie about trying and lie about leaving a notice. I have a small business and need my packages. Disappointed and aggravated. I would give 0 stars if I could. Don’t rely on them to get you your packages even near on time!
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November 2021 by Kevin Howard
They never attempt to deliver packages.
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September 2021 by PC Jones
I've lived here 15 years and had my PO Box for as long. The staff is friendly and helpful and I've always been happy with their services.
