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August 2023 by Annie Ramsey-Shearer
I literally just got home from getting my haircut not even five minutes ago and rushed to write this review because it was such a great experience from start to finish!!!! I worked with Adrian and I am obsessed with my hair!! It looks SO amazing and he did exactly what I wanted. The girls at the front desk were all really nice too and I even booked an appointment for my fiancé tomorrow since they do men’s hair as well! I feel like for the quality and the service. the price point is fantastic. Since we live just around the corner, I definitely will be coming here to get my haircut from now on!
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February 2023 by Christina Quekett
Adrian was wonderful with my 12 yr old who was doing her first salon appt (vs. quickie cuts elsewhere). He took the time to show her styling techniques and gave her the cutest cut. He was careful to explain that her original requests (lots of layers everywhere) was not ideal for her hair, and consequently gave her just the perfect number of layers. Much appreciated!
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January 2023 by Briana Richmond
Everyone is very nice at this salon. That is the positive. I would not recommend this salon though unless you are comfortable paying for an uneven haircut or incorrect color you cannot get rid of. I went in for a straight cut trim and warm brown root touchup of color, I ended up with bright copper roots and a haircut off by an inch in areas. I was told the copper would fade, but faded copper is still copper, not brown. I went back twice to correct the cut and was told the incorrect length was my fault for slightly adjusting my hair part. I have never had this issue before with any other stylist. I ended up correcting it the best I could with scissors at home.Services: Hair coloring
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October 2022 by Kathryn Y.
A few weeks ago while walking around this area I came across this hair salon. Decided to pop in and inquire about a color and cut. Made an appointment for a few weeks later and could not be happier. I had an appointment with Adrian, who, I was told, was not one of their experts with 10,000 hours or something like that. He nailed it!! I didn't question his experience and trusted that if he was working here, he was a professional hair stylist. Having my hair done is a treat I love to do for myself. He had a non nonsense approach to the consultation and conversation convincing me to NOT get rid of my highlights from summer. I am so happy I did not. He brought out color swatches and made recommendations. Yeah! Less decisions for me. He nailed the cut, layers around my face and leaving the length I've waited to grow back after being short a few years. The salon itself is comfortable and the hair washing station one of the most comfortable. The hair wash was sooo relaxing. Thank you Adrian for freshening me up. I booked my next appointment with the manager Missy, I believe. Everyone super friendly. A private parking lot is right next door along with street parking directly out front.
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August 2022 by Sarah Giese
Owner is very kind and enthusiastic. Adrian gave me an excellent razor cut.
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February 2022 by NM S.
The guy at the front desk asked me for my vax card at my last appointment which I didn't know I needed. I said I didn't know I needed one and he said, you don't, we're just checking because it might be going that way. Then he quickly followed up with, "I'll put you down as a noooo" in a snarky tone. I've had a handful of interactions with that guy and I've always walked away a little pissed off.
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January 2022 by Lisa B.
The worst service ever! You need a better front desk- rude, entitled, more than once!
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January 2022 by Haley B.
Had a great first experience here. Good customer service, cut and color. I'll go back.
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November 2021 by Darla Fagan
This team is fantastic! They do a great job with haircuts, styling, color, foil, etc. Not only are they great professionally, they also bring a very joyful ambiance to the workplace and it is felt every time I come in. I have been a customer for many, many years and plan to be for many more years.Services: Highlights
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July 2021 by Jeff Brown
I have really hard hair to cut. The usual haircut result is a variety of spiky cowlicks plus bangs hanging in my face. Ellie at Au Courant has got the wild hair tamed. And Barbie, who is the owner, runs a tight ship: appointments are on time, the place is spotless, etc. I was also impressed that she took such good care of her employees during the pandemic, when most other places just fired their stylists.Service: Haircut
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June 2021 by Monty R.
I have thin, fine, curly hair which is difficult to cut and manage. Annie knows exactly what to do with it. My hair always looks great after a cut and it lasts longer than any cut ever has. Highly recommend.
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February 2021 by Marcus Ward
The Den is a great experience. Professional barbers in a clean, sports themed space. Really attentive and great results every time.It's also quiet and relaxing. A very nice break in your day.
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November 2020 by Miranda Okleberry
I've been here twice and had two different stylists. Neither of them listened to what I wanted and I hated both haircuts. I also has trouble getting ahold of them to schedule. I've had two bad experiences and I will not be going back.
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October 2020 by Michael Y.
I moved to Mercer Island in June and this place came highly recommended. I had a good experience and am happy with my haircut in the Den. My stylist was friendly, talkative, and skilled. I like the setup with TVs tuned to NFL highlights (although during my haircut the TVs were a bit too high to really watch them, however having them on was relaxing). I was a little disappointed that covid protocol doesn't allow for beard trims or straight razor shaving, but I totally understand why. However, the hot towel and hair wash experience made up for this. I loved how I didn't need to get out of my chair to get my hair washed after my cut. The sink basin was right there, just a chair rotation away. Nice touch! After the haircut and wash, my stylist added some products and styled my hair. I left feeling like I looked good, which is no small feat for a 45 year old, old man ;). I will say the covid protocol here was extensive as even included taking my temperature with a forehead temp probe and required hand wash. No big deal - if it makes the staff feel like they can do their job safely I'm all for it, but it's the first time I've had my temp taken anywhere since the pandemic began 7 months ago. Covid protocol aside, I'll be back for sure for my next haircut! Well done!
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August 2020 by Lorna Stern
Always friendly from owner to all employees! All hair specialists are well trained/professional & are good conversationalists when customer so desires to exchange views, et al.
