-
February 2024 by Frank Kohel
My stylist was excellent! Very friendly and professional. Everyone on staff that morning was great!
-
January 2024 by Daniel Craig
Great haircuts at a reasonable price. Always feel like I get a personalized experience without paying the high prices of other places which offer standard men’s cuts. They recently gave our daughter her first haircut which was also high quality at low prices.
-
November 2023 by Peng Li
Jack is amazing!Service: Haircut
-
October 2023 by Danny Le
Unprofessional and Disrespectful!! I told the older female stylist that I only want to cut off 1/3 of the current hair length. Either she didn’t understand English or just totally disregard my preferences. She cut my hair way too short!! I also told her to use scissors to do layers on top but she only used the shaver to cut the whole top area the same length. I could’ve totally done this at home by myself. There’s absolutely NO VALUE of her cutting my hair. I should’ve believed all other people who expressed their horrible experience with this place!
-
September 2023 by Gie DayPray
They did an amazing hair cut. My son is very happy and excited for his first day of school this week. Thank you great clips for doing such an amazing job. We will for sure be back again. Guys please do check this place up. They are great and friendly staff. Thank you and have an amazing day!
-
September 2023 by Robert David
I have only one complaint. And it’s worth noting so hang on to your chonies!When I arrived all shaggy and ready to get my ears lowered the best cutter of hair was not only AWOL but wouldn’t be seen for at least a month!!So I put out an APB-BOLO (all points bulletin-be on the look out) for that talented smooth talkin, eye poppin hairstylist that goes by the AKA Coco!!I told her my last hairstylist was fired, he did such a chop job. As I walked away she said I hope you don’t fire me.Coco, you’re safe with me. You are the best, literally! And I promise not to try and cut my own hair again!!And the rest of you heathens need to remember, Coco is the bomb!
-
September 2023 by Maxwell Warnke
Haircut was fine. There was a racist woman who cut my hair at the Mercer island location. Something to keep in mind.Haircut on 6/20/23
-
July 2023 by Peter Jurca
I’m 75. Worse haircut in my whole life. My 3 years old grey grand son can do better.
-
June 2023 by Komal Reehal
Don’t get your haircut from here, this place might be okay for trimming but don’t ever get a haircut changed here. I showed the picture what I wanted and told the hairstylist that I wanted layers. She didn’t take a minute to understand my requirement and straight away started cutting my hair. I didn’t get any layers, all I got is a weird bob cut which is extremely uneven and an extremely ugly curtain bang. I had a haircut here before and that was great but the stylist who cut my hair yesterday was really extremely horrible. Will not go again. If you have long hair and you want to change the look, don’t get a haircut from this place
-
June 2023 by samarth batra
My wife came out of her hair appointment extremely disappointed and she’s been distraught ever since. The lady stylist cut her hair completely different from how she had asked and even showed a picture. The lady didn’t even confirm before taking off extreme length from her hair. Extremely disappointed and never ever going to go here again
-
May 2023 by Rohit Ravindran
Horrible customer service. Even though I was checked in online and had the text confirmation, the manager said that Great Clips never sends text confirmations for online check-ins, that I might have faked it and that she could not see me for my visit. She was rude, delusional, and aggressive. I would never recommend this experience to anyone, completely bizarre.
-
May 2023 by Rowan Cook
I'm giving Gustav 5 stars. After a misunderstanding with a different stylist, I left with a hair cut I did not want. I called to talk with a manager the next day and got Gustav, who was completely understanding and sympathetic. He asked me to come back over and we went over a hair plan together as it grew back. I'd come back about once a month and he always seemed excited to see me, even though I was someone who could have been seen as difficult. A few months later and my hair is back to normal now and I'm so grateful for him. He's not just a completely nice person too, he does a really good job. 5 star hair service, 10 star personality.Service: Haircut
-
May 2023 by Pham Duy
My haircut was simple and the instruction was very clear, somehow they were still able to messed it up, and hairs are all over my face, no clean up at all. I can't even show my face publicly now, and i was so dissapointed but the lady who cut my hair just keep saying it's okay it's okay while i felt really angry about it. This is terrible, very terrible.
-
May 2023 by Padraig c
Awful experience with my stylist. Irena I believe. In a major hurry. Yanking my hair and even nipped my ear. I had to get up and leave. I’m sure it’s not reflective of the other stylists but ffs she should not be in customer service. Rude too
-
May 2023 by Chris J
Took my teenage so in for a basic men's haircut, nothing fancy. My son told the guy (can't call him a stylist, that would be way too generous) NOT to do a buzz cut, that he wanted a trim with medium length. The guy proceeded to completely buzz the back and sides of his head and take the top down to about 1". My son was too embarrassed to say anything and by the time I realized that the guy was giving him a buzz, it was too late. When I confronted the guy about the cut, he laughed and said "yeah, that's medium". Would give him zero stars, the one star is for the manager who was apologetic and did not charge for the cut. Great Clips Mercer Island used to have some pretty decent stylists that reliably did a good job, they now employ random people who seem to have no experience at all, and don't care. Avoid!Service: Haircut
