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January 2024 by Diana Tran
Burnt my sandwich to a crisp.
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November 2023 by Zhenwei Cao
Give me wrong food when no other customer in the store, no rush and not noisy environment.Also mandatory 20% tips even for take out, unbelievable…..
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October 2023 by LegendFromWoW
They made my food on time but they left plant stems in the food. Had to remove it from my mouth while trying to eat the sub.
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October 2023 by Josue Rodriguez
very bad attention from the lady, we will act Friday 6, 2023 absolutely very bad way to serve the client, out of her mouth came out calling me an idiot!
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June 2023 by Jim M
I come here often for lunch since its a safe option. Sometimes as i meet with clients here its a safe option that wont give me food poisoning.
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May 2023 by Tete Weston
Good to the last bite as usual.
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April 2023 by Kamel Shikh
Nasty , filthy, dirty female worker. Looks like a drug user worker. Black gross things under her long fingernails maybe from her scratching her head, or her skin. Not only that she keep twitching like she is looking for her next drug hit. But also she is extremely rude, no manners, yelling at other customers. Once we saw all that. For sure we didn't want her to make our sandwiches.Also the Food ,and the ingredients in the display look awful. Not fresh.One look at her, and the display will shut you appetite. Like it did for us. And I am glad. We left. I did not want us to catch,or contract a bad virus, or some kind of sickness, or disease from this Nasty place.I really don't know how Mercer Island people allow this Nasty place in their neighborhood.The place & the worker are disgusting.Do not come here unless you want lower standards, poor-quality food, and Extremely poor, and terrible serviceThe owner of this Subway must have been desperate to put this person in this place, and now the owner is subjecting customers to the abuse by this filthy monster., or the owner have a very low standard, and does not care about the customers, and he is only using this place as tax deduction, So it doesn't matter anymore.I highly recommend staying away from this Nasty, gross place& nasty foodI should have read other reviews before going into this Nasty gross place
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January 2023 by Marta Kostroma
I just being in this subway 5 minutes ago. The lady which did a sandwich for me and my son was angry, nervous, just to much rude. She couldn’t wait till we say what to add to the sandwich, she was so nervous that we are thinking and discussing with son what he want…I’ve been in subway in Dubai and service was amazing. Here it was look like I came to her house and opened her fridge. Talk to your staff and explain them that they supposed to be nice, kind, explain to people about ingredients, what souse is spicy and which one is not spicy. Explain them to give normal service so people will come again.
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August 2022 by Chris Hale
I can’t believe I paid over $15 after tax and a tip (the suggestions start at 15%) for a footlong veggie that wasn’t generous with ingredients. The good news is the tomatoes were fresh, not the usual variety I see at other locations. Will not be going here again for that price.
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August 2022 by J P
This location constantly skimp on meat. I've been unhappy with their filling portions each time I ordered but when served only TWO slices of meat on my roast beef sandwich, that's the last straw...
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July 2022 by Adriana Zurita
Bad Service, no promos excepted. Subs are mostly bread. They get online orders wrong even when they have a print out.
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June 2022 by Sabrina Wood
It is my fault for going back after 3x bad service. I decided to give it one last chance because hey, I was hankering for a sandwich. Worst mistake EVER.I Learned my lesson. Fool me once shame on you. Fool me twice shame on me. 3rd time was not the charm.I was denied extra onions green pepper this last time and I received minimal meats the times before.After I told them I didn't want my sandwich because they were not going to give me more onions, they not only threw my sandwich fillings back into the bowls but my boyfriend's and my daughter's sandwich fixings back into the bowls to be REUSED for somebody else...I figured this time ordering a vegetarian sandwich I would be ok... WRONG. My fault. Just Be prepared to have bad service and small small portions.I will never go back to this location.I gave them too many chances to make it right.If you decide to go to this restaurant make sure you bring yourself some onions.......
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February 2022 by Sabrina W.
This is absolutely the worst subway ever. They skimp on the meats, cheeses, and veggies. The bread is usually stale and hard. I honestly don't know how they are in business. I do not recommend this Subway. I have given them too much Business as it is.
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January 2022 by Ellie W.
I came here once decided that I wouldn't come back. I brought in some Subway coupons that I received with mails and newspapers. At most Subway stores, they would honor, but this store refused to honor. Okay! I was too lazy to drive out of the Island. Let me get something to eat. When I ordered my sandwich, the employee seemed annoyed by me for no reason. I swear I didn't think for too long to tell her which item I wanted. During the entire ordering process, she was very impatient. When I pulled out my credit card to pay, she said that they could only take Visa or Master. Ugh! Okay! I used my Visa card to pay. After paying, I asked for a receipt. The lady pretty much threw the receipt at me. What's wrong with her?! I don't want to figure it out. I will not go back for sure.
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December 2021 by Dave T.
I've been going here off and on for over a year now. The last week or so have been tough. The clear and simple issue is that the night lady doesn't wash her hands . It's gross and I don't want to be sick. I went there 3 times in a row during a 1 week span and each time she was either on the phone, dealing with the register, or moving paper. When you go in she goes right over with her dirty hands and puts the paper down for your sandwich. She pats it down so it doesn't fly away with her dirty hands. After that she puts on gloves. Hello? It's too late. Plus you handled the outside of the gloves like you were making bread so they're dirty too. I've had enough of this place. The last time I asked her to wash her hands. She got mad, oh well. Dirty place.