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January 2024 by Bruce J.
I had a cracked screen and they took care of me right away. Excellent service and very friendly
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November 2023 by Gabby Scott
Tyler was extremely helpful when I came in with an issue. I went to the Everett AT&T location twice before this and they kept messing up my order for the new iPhone 15. I placed my order back in September and at the end of October I received a text that my order canceled when it should have shipped. Went back in to the store to find out the girl that helped me the first time put all of my information into the system incorrectly. It was just a mess. Once I went to this location, Tyler was quick to solve the issue and did everything perfectly. I got my new phone 2 days later!! I definitely recommend going to him for any help you need!!
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November 2023 by Bruce Johnson
They were very helpful and took the time to get us setup and answer all our questions. I would highly recommend this store
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November 2023 by Jaycen Boober
FYI; after upgrading my phones, they added on additional services that I didn’t ask for (protection advantage and AT&T next up) without my consent and it’s a pain to get it removed. If you have recently upgraded, check your phone bill for these charges. If you are going to upgrade your phones, make sure they are not adding these to your account.
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August 2023 by Noah Fishlock
I had recently upgraded my phone, and came into the Mill Creek AT&T Store to get some assistance with transferring my SIM card over, grabbing a phone case, etc.Long story short, this was a quick and painless process! Marvin was extremely helpful and attentive, and got my new phone set up and on-network in no time.
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August 2023 by Merrilyn Lagerquist
Tyler and Howard were phenomenal, super helpful and made getting a new phone easy. Please see them!
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August 2023 by Ben Soto
Stopped in to ask about my bill and Tyler took the time to explain options and upgrades available to me…SUPER helpful.
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July 2023 by Charlotte B
Howard helped me replace my phone after I broke the screen yesterday and he was fantastic! Super friendly and efficient.
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June 2023 by Kathryn Stelling
We had the best service ever and all questions answered such a great team thank you so much
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April 2023 by Nico Perniola
100% effortless experience and superior service delivery. Will return to this location for all ATT services going forward. Howard and Tyler were fantastic!
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March 2023 by Hardik Mehta
I recently had the pleasure going to this store, and getting help from Grievani to port my network. I couldn't be more impressed with her level of professionalism, knowledge, and dedication to ensuring that the process went smoothly. She took the time to explain the porting process in detail, answered all of my questions, and addressed any concerns that I had.Overall, I would highly recommend this store, especially Grievani to anyone in need of assistance. Your dedication to providing exceptional service is truly remarkable. Thank you for all of your help today!
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February 2023 by Venki g (venkee14)
I decided to visit this particular store based on the customer reviews since there were other stores approximately the same distance from my place. Glad I made the right decision. Grievani helped me an issue with my online trade in device, she was very empathetic and put herself in customer shoes when escalating the issue to Att corporate to get the issue escalated higher up. She also involved her manager who also went above and beyond to make sure the customer has the right information and helped with the escalation process. Highly appreciate the people working on this store.
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February 2023 by Crystal Knowles
Went in on my day off to purchase new phone and was very pleased with service I got.Friendly, informative and present while I was looking. Would definitely recommend this location.
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February 2023 by Infant Gerald
Love the response from store mgrs. Comparing to other At&t stores, these folks are awesome. Don't go to the store in Bothell Everett highway, as the manager is so rude. These folks here are so helpful
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January 2023 by William DeGroodt
Bought 2 new IPhones and had them set up. Clerks were very knowledgeable and extremely patient with the transfer of our data including sending in our tradein old phones.
