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“Joseph was amazingly helpful when my car decided to not start in the parking lot. Did testing. Gave me names of mechanics. So good at his job! Cheerful, knowledge, helpful. Thank you”
“I recently had a car issue and I pulled into O’Reillys and talk to Jordan. He was able to go above and beyond to help me and it was so much appreciated. Otherwise I would’ve been stuck at O’Reilly’s in the parking lot. Jordan thank you very much. You were fantastic.”
“Sometimes you will get someone who knows nothing about cars and sometimes you will get the best free advice. Luckily I recently got some really good help with my car which I appreciate so much. Thanks!”
“Awesome service! I went in for a part. It wasn't in stock so they had to order it and they got it to me in less than two hours. I lost a rivet in the process of replacing the part so back to O'Reillys for me. Nathan went above and beyond helping me find the perfect rivet to replace the one I lost. Best part store I've been to.”
“I bought a battery this morning and both service staff were incredibly helpful in giving me options and explaining the differences. Gunner made quick and thorough work of installing the new battery and giving me credit for the old one! I accidently left my credit card on the counter and Gunner went to the special effort of finding me at the next door McDonalds to return my card! What service!! I will definitely be going back to this store! Thank you Gunner!!”
“About a week ago Liam and his colleague helped me select some mid price point wiper blade replacements. Liam installed them and they've been working great. Thanks y'all!”
“The guy who attended me was very kind with excellent customer service I am glad to see such a joben with charisma and enthusiasm this place is the perfect solution for women who do not know about mechanics! there is also a gentleman I think is Mexican equally kind 10 stars for this place.”
“Manager Paul is the Most helpful employee in the state of Washington. My 76 Chevy limped into the parking lot. Leaking transmission fluid and I was stuck. With a exhausted wife & cranky kids in tow and Paul found the right hose and saved the day!!! If you’re in trouble and don’t know what to do come see Paul at Orielly’s and let him save the day! God Bless Paul ??”
“I went into purchase a head light for my daughter’s car. I was amazed at the service by the staff at Lake Stevens store. Russ was extremely helpful and installed the bulbs needed and went a step further and cleaned calcification on the lens. Because of his kindness and willing to help this store has earned my business for life!”
7:30AM - 9PM
23005 Hwy 99, Edmonds
Battery Stores
“I have always loved O’Reilly. The locations have knowledgeable employees who are always willing to help. I routinely visit your Edmonds location and David was most helpful today when I needed a bulb for a turn signal. It’s comforting to know that good customer service still exists! Thank you !”
““Hello, Central Casting? Can you send over an actor to play the counter man in a battery store?”The guy that showed up is perfect for the role. From the moment he settled himself onto the stool behind the cash register, you know that he is perfect. He moves slowly and uses as few words as possible with customers. He looks like he has been there for years and during that time, he has learned every detail of the batteries he has in stock and the ones he can get for your special jobs.“That one over there,” he tells you without pointing. He is right. The one on the second shelf third from the left has the right cranking amps, fits into your battery pan and comes with a decent warranty. It weighs a ton and you are not going to get any help lifting it onto the counter, so don’t ask. Don’t forget to put the battery you are replacing up there too.Batteries are expensive, so any deal you can get helps. The prices here are competitive enough that it is not worth shopping around once you are here.There is paperwork involved in buying a battery. Even more if you are recycling some old batteries at the same time. The counterman knows all the mysterious key taps that the computer needs, he knows the paper forms that have to be filled out, he expertly reviews your ID and he has a ritual of wiping down your card to make sure it will go through the first time. There is no rushing this process, so don’t try.I have had quite a few battery situations this year and I have always gotten what I needed at a decent price. I can hardly wait for the solar power system in the boat to need a new battery. I know just where I will go.”
“Was in oriley today and there was this customer being very rude to an employee I think his name was Jonathan and this dude handled it so well. Kept it very professional when the customer was trying to tell him how to do his job. Need more employees like this in the world.”
“Great customer service! I know nothing about cars. Every time I come in someone cheerfully asks me if I need help with anything and then gets whatever I need. In and out in less than 5 minutes.”
7:30AM - 10PM
18021 Aurora Ave N, Shoreline
Battery Stores
“Last night I came in to replace my head light bulb and David and another employee were very helpful. The light bulb I bought originally didn’t look correct so David came out to help me and he notice that my headlights where completely wired wrong and the last person to own my car had really messed up my headlights and headlight harness. He was very thoughtful and explained the situation to me very well he gave me a Mobil mechanics number and he even helped me find a replacement headlight assembly online. The evening crew at this location always goes above and beyond.”
“Above and beyond! Today I went by the store in Woodinville to replace my wiper blades on my Audi A8. Another auto parts supplier wasn't willing to help but Jenny made it clear she would and found the right blades and how to install them. She showed me at the car and the connection point was tricky so she got Michael to come out to help me. My son and I were ecstatic and this is where I'll be going for all of my auto parts needs. Thank you Jenny and team!”
8:30AM - 4:30PM
727 134th St SW, Everett
Battery Stores
“Went in asking for an”affordable“ battery, they were so nice and offered a great deal. I would highly recommend them if you want a good deal on a great battery!”
7:30AM - 9PM
1327 Ave D, Snohomish
Battery Stores
“My Honda Odyssey had a battery and alternator go bad on our trip from Whidbey Island to Spokane. I stopped at this O’Reilly and they were amazing. Not only did they test my battery twice, sell me a new battery, loan me tools to install it, and then test my alternator, but they also loaned me more tools and helped me figure out how to install the alternator over the course of 5 hours while I was working in their parking lot. I cannot say enough about how helpful this crew of O’Reilly workers is!”
“everybody at this store is super friendly and helpful except for the manager, every time i have interacted with her she talks in a very condescending manner. my trip there today during checkout i tried to use tap to pay and she stared at me while it wasnt working and then just said “it works for everyone else.” before i got out my card. she then asked if i wanted a receipt which i replied yes to. she then said “well its linked to your account so you wont need it for that”. every interaction ive had with her has been like this. and i remain polite every time. she absolutely should not be the manager.”
7:30AM - 9PM
21005 44th Ave W #106, Mountlake Terrace
Battery Stores
“Went in with a headlight out, discovered the connector was fried. Crystle helped me replace the connector and referred me to some trusted local shops to look at the electric. She really went above and beyond to make sure that I left with a car that was safe to drive and a plan to fix the underlying problem. Thanks Crystle!”
“I've bought parts at O'Reilly for 40 years and I have a commercial account for my company vehicles. They know their parts, and they are reliable with a fair price. You'll see for yourself”
“Max the manager, and all of the store crew at the 112th location store #2887 are the best of any O'Reilly Auto Parts!!!!!
They are always willing to go above and beyond to fix your auto needs!!! I will not go to any other O'Reilly!!!!!!!”
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“They helped me troubleshoot a malfunction lawn mower today… installing a new air filter and a new spark plug. It didn’t fix the root cause, but I appreciate their precious time and generous help. Want to give them a 5-star and big thanks!”