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September 2023 by Stephanie Sheneman
Michael was super helpful, knowledgeable, and took the time to answer all my questions. I couldn't have asked for a better experience. Thank you Michael!
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July 2023 by Nikki Norton
Inconsistent hours. Have come to this location multiple times during their posted open hours, and they have been closed. Adding an extra star because the staff is usually very friendly.
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April 2023 by Marie Lassley
The employees at this branch (that I’ve met) are not very friendly and the hours are not consistent. I’ve tried to come by 2 Sundays in a row now and they been closed both times. The first time the lights were off and no one was inside, it was in the morning sometime around 11am. The second time it was 6:04pm, the lights were on, an employee was inside, but the doors were locked. The employee saw me and said they were closed, but their online hours say they’re open until 8pm.
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February 2023 by E A
I’ve tried to come to this location 5 separate times over the past few weeks. They are simply never open. I’ve seen some variation of this sign every time (except once) while showing up within business hours. The one time this wasn’t in the door? They just simply were closed despite the sign on the front door and online saying I was within business hours.I’m done trying. Will just make the trip to Alderwood or shop online.
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November 2022 by Ben H
Steven was really helpful and we had a good chat about his recommendations about working out/diet as well. Will definitely be coming back again for more supplements.
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September 2022 by Araceli Urrutia
The new store manager Jylian is so friendly and welcoming. I come in every week and she always recommends the best protein bars and drinks. Definitely will be going pro with her soon!
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September 2022 by zac Orgill
Just came back here for the first time in a while, Steven the salesman working was incredibly helpful and knew what he was doing. Incredible customer service and I will definitely be back.
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September 2022 by Curt Tomashoff
Went to Mill Creek GNC this week for Vitamins, great sale BOGO 50% off. Also needed some pre-workout. Steven was very knowledgeable and provided excellent customer service.
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September 2022 by leticia Meyers
Jylian the store manager is great and so knowledgeable ! Love this location she has changed this place. She is great give her a raise . She’s the best that’s happened to this store so clean !
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August 2022 by Anthony Armbruster
Love coming to this place, Steven is very knowledgeable and helped with any questions I had. Definitely coming back!
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July 2022 by Tim Wright
The store manager Jen was extremely helpful in resolving an issue with an online purchase. Great customer service, highly recommended!
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February 2022 by Kristi Dailey
We just experienced the MOST AMAZING customer service ever!! Jen greeted us with her AMAZING personality! She was so helpful and because of her amazing service and hospitality, we ended up purchasing memberships and a ton of great products!! We feel like we just made new friend and that is hard to come by these days!! We will be back very soon!!
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February 2022 by Wang Hannah
Store manager Jen is not familiar with return policy and will WASTE YOUR TIME. We had an online order and needed to return in store. First time she said she CANNOT do returns for over 6 bottles products; then second time she REFUSED to give full refund as their store price was lower than we paid. She said she would call Customer Service to confirm but she DIDNT! We had to call CS ourselves and create our own case. The CS stuff said full refund was the basic return policy, I’m not sure why Jen didn’t know this. She wasted us almost 2 days. I would never come to this store again and will tell every one I know not to come here.
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September 2021 by Chealsea Simpson
I just had to make a review on the WOW service I received from Dominic, the new manager at the millcreek location. I was in the Lynnwood store, and I they didn’t have what I was looking for so I went to Dominic’s store. Soon entering, I was greeted and treated very nicely. The store was nice and organized, and although Dominic didn’t know every product detail- he went online and helped me out! I will make this my neighborhood location as long as he is here. I have had terrible experiences in other GNC store(Bellevue) and really started going to super supplements. But after witnessing this kind of service- I won’t go back/ thanks Dominic for your kindness and kindness willingness to not leave a customer hanging. I appreciate you! I hope your corporate office sees this!
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August 2021 by Puneet Dhaliwal
My go to GNC for the last few years because of the wonderful customer service. It'd be much easier to order products online but then I wouldn't meet people like Steven who will remember your name and the products you've bought, an experience that is getting harder and harder to find nowadays. Everyone at this GNC is friendly, knowledgeable, efficient, kind, and have helped me several times even when I show up a few minutes before closing. They make sure you know about current rewards and discounts without they typical pushy /aggressiveness you'd find in customer service. Highly recommend!
