Planet Fitness is a welcoming and inclusive gym that caters to individuals of all fitness levels and goals. With over 2,700 locations, the brand provides a Judgement Free Zone® where members can build strength at their own pace, surrounded by a positive and supportive atmosphere. The staff at this particular Planet Fitness location are praised for their exceptional customer service. Customers highlight the helpfulness and friendliness of associates, such as Silje, who went the extra mile to ensure a lost item was safely returned. The welcoming environment and clear explanations provided to members, even those who may not speak English fluently, contribute to a positive gym experience. However, not all experiences have been equally positive. Some customers have reported instances of inconsistent or less-than-ideal service, where staff members did not handle situations respectfully or equitably. Despite these isolated incidents, the overall sentiment towards this Planet Fitness location remains overwhelmingly positive, with members appreciating the energetic atmosphere, wide range of snacks, and the opportunity to connect with friendly staff members like Jeremiah, Maddie, and Khalil.
prett good. standard planet fitness. shower water takes a good 5 minutes to get hot. can't complain when the other locations nearby don't seem to have hot water at all, it feels. love the smoothie place next door. try the zesty lemon, so good.
October 2025
This location is the best by far I have experienced in terms of customer service. Especially an associate by the name of Silje, he has been especially helpful, to the extent of finding and keeping my lost i watch in lost and found for pickup the following day, I am grateful, and he is a model of excellent customer service.
October 2025
No one is ever perfect everyday. That is why we go to places of self improvement. To the kid that assisted me. All good.
