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September 2025 by Kathleen Drennan
Easiest move into storage ever! Extremely nice and helpful staff in the office too! I chose this location because it was one of the few places I could get a 10x5 instead of 5x10 unit. I'm not in the best shape physically, so trying to go 10 feet deep into a locker is not feasible.
I can already tell the 10 x 5 is going to be perfect for my needs. When you rent an apartment, they just don't have enough storage space. So I need a locker that's like an extension of my home.
I am already impressed with the cleanliness of the facility and helpful office staff AND the hours. Some places are closed on weekends or Sunday, and that's about the only day I can go.
I can already tell I won't dread visiting my locker like I did other places, but look forward to accessing it whenever needed.
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September 2025 by Desiree Lothyan
I worked with Karen and she was so lovely. She helped us get a great unit and was so helpful. I saw first hand how hard she works to keep everything running smoothly and safe. It made me feel better knowing my items were left in good hands.
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August 2025 by Aymen Holloway
Great customer service. Jamie was super helpful and made the renting process very easy and less stressful. Thanks Jamie!!!
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August 2025 by Bubba Gump
Good experience with the Facility - the lady on duty (Jamie) was very knowledgeable and friendly. Highly Recommend.
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July 2025 by Duck_Powa
Great service from the office staff there, I want to thank Jamie for answering all of my questions and getting me sorted out.
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August 2024 by William Dooris
Superb service and very helpful
Staff
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August 2024 by Tina Jennings
Karen went above and beyond in helping me resolve an issue with my u-haul rental. She listened and acted as a customer advocate when escalating my the problem with the u-haul support team. She also got them to comp a portion of the rental for the inconvenience caused. Thank you Karen!
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June 2024 by chris Held
The man at the front desk was very helpful and efficient. He got me all set up in a very short time. I like Sound Storage of Mill Creek. The facility is clean and secure. Can’t ask for more.
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June 2024 by C S
Rodents, water damage and theft. Go anywhere else
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June 2024 by Monisha Alexander
I was very impressed with the customer service skills Sarah provided today. The process to rent is storage was easy and smooth. You guys definitely have a great employee.
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June 2024 by Sean and Kirston Moore
Gurgen was very helpful woth finding us the right unit for our needs! He showed different spaces and the checkout was fast!
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May 2024 by Rek Aksky
The best storage in the area. Clean. Aircondition. Access time is convenient. Office hours is the best. Very friendly staff.
The only drawback is... the rate! Introuctory price is reasonable until they hike it to very unreasonable.
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May 2024 by Jay Dogan
Nice facility! Good service and people.
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May 2024 by Paul Ng
Cleanest storage facility I have ever see
Staff is nice
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April 2024 by Raj Tung
Excellent customer service provided. Sarah was very helpful .
