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May 2023 by K D.
Very slow service at this location! I've been at this location and every time is taking forever!
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June 2022 by Hari D.
Came in for Notary appointment few times. Rajinder Birk was amazing to work with. She was very punctual, professional, thorough and helpful in completing the notary! Highly recommended
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April 2022 by Joshua W.
Wells Fargo Bank Knowledge Result Add a photo Wells Fargo Bank 3.3(24) Bank in Mill Creek, WashingtonClosed OVERVIEW UPDATES REVIEWS PHOTOS ABOUT CALL DIRECTIONS SAVE WEBSITE 16330 Bothell Everett Hwy Ste 101, Mill Creek, WA 98012 See other locations You visited today Closed Opens 9AM Sat (425) 954-2500 Suggest an edit Know this place?Share the latest info OKCLOSE Street View 14+ Photos Add a Photo Questions & answers Q: Do you have a notary on site for your banking customers? (No answers) See all questions (3) Ask the community Reviews from the web 3.8/5Loc8NearMe · 28 votes Popular times MON TUE WED THU FRI SAT SUN 3 PM: Usually as busy as it gets 9a 12p 3p 6p 9p People typically spend 20 min here Google review summary 54321 3.3 (24) "I switched my business and personal banking to them recently and I'm very happy." "Wonderful, professional folks who consistently provided superb service." "You are acknowledged as soon as you walk through the door!!!" Joshua Wallace - Edit an hour ago More Google reviews Web Results Reviews from the web 3.8/5Loc8NearMe · 28 votes Google review summary 54321 3.3 (24) Google reviews Sort by Most relevant Newest Highest Lowest Joshua Wallace 3 reviews an hour agoNEW I have been baking with Wells Fargo for well over 10 years now. This without a doubt was one of the worst experiences I've ever had in a local branch. All I wanted to do was withdraw money out of my own account, I had 3 people in front of me and 2 behind and they have one teller working while 5 other people sitting at their desk with no one in front of them. And all they could keep saying is sorry about the wait instead of actually getting up and servicing their customers behind the window. When I finally did get my turn at the window 20 minutes later they had to get a manager involved to complete my request and now I've been given the third degree on everything to do with my account after already presenting my ID and my debit card they now need to know who else is on my account? ( I'm the primary) what was the last transaction made into my account where did it come from and for how much we are now 15 minutes into this transaction. I asked the manager in front of me is this normal practice for Wells Fargo as a whole or is this something that they do just at this branch because I did this exact same transaction at another Branch 6 months ago and they didn't pry into every aspect of my account and my life before giving me the money. I'm not sure if it was racism or classism that was involved here but it was definitely something and I don't know what else to do but leave a bad review. Whoever the manager is there she is not good at her job she is not good at customer service she is not a polite person even though she tries to act like she is. Do yourself a favor go to any other Branch but the one in Mill Creek because overall Wells Fargo is a good bank but this without a doubt is a terrible branch.
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February 2022 by Phan V.
Different with the other bank. This location is so much more friendly!!!!! They take time to talk to you until the problem solved. Thank you again staffs here!
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April 2021 by fahad u.
I love this bank! Such a great experience on the phone with Charlie thank you so much for your help
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December 2018 by Kelli H.
I am always impressed with the stellar level of customer care I receive at any Wells Fargo location, and this one in Mill Creek is no exception. They never fail to be friendly, professional, courteous, and helpful. I feel like I'm being welcomed by a friend when I walk through the doors. Adrianna was exceptionally helpful when we decided to open some new accounts. I highly recommend this bank to anyone who is new in the area! You will not be disappointed!
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April 2018 by Dana L.
I recently opened a checking and savings with this branch and they were quick and very helpful. Victoria is great. She went over quite a bit of financial information and we set up a game plan to help me achieve my goals! The mobile app is easy and quick! Direct deposit and posting checks for deposit simple! I appreciate you ! Dana
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March 2018 by Annemarie D.
This is one of the first businesses I frequented when moving to Bothell and I have never been less than blown away by the customer service here! Everyone that I have interacted with has been extremely friendly, often calling me by my first name and asking about college (which may mean I am there too often). They are so informative and have helped me with applying for my first credit card to getting a safety deposit box. I know that I can count on everyone there to help me with my banking needs in a timely fashion!
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November 2016 by Karli F.
I originally went in today to just get a medallion stamp. What could have been a 5 min appt turned into a 35 min appt. Summer was amazing. She was so personable. When I mentioned possibly starting my own small business, she offered so much good advice and outside opportunity ideas. I've recently been struggling with the idea mostly because it's slightly terrifying to put yourself out there and because of the possible risk. After speaking with her I felt like I had found my path and actually hugged her before leaving. I know... weird. Who Hugs their banker? What can I say? Summer is one amazing human.
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April 2016 by Corey L.
Go in to do something as simple as cash a check and am met with horrible customer service. They offered to cash my check in 20's only, as they save their large bills for customers. Seriously? 20's? Then to question why I didn't go to my own bank was overstepping the boundary of polite customer service. That's a bad way to earn business. Needless to say, I won't be back and will never be a customer.
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March 2016 by Marie C.
Just was charge to cash a check at this location while the staff tried to sale me on opening a checking account to avoid a $7.50 charge. How you get $50 but you have to use their card so many times in a period to keep it?!?!?! They did it with smiles and being a Wells Fargo customer with our Mortgage and Wells Fargo Dealership customer of over 23 years didn't count. Felt like I was trying to buy a car with a sales commissioning mentality! Where is Wells Fargo's customer loyalty program???? Not recommending using them for any services if they cant recognize a long term customer. Very disappointing!!
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February 2015 by Jason D.
I've been in several times for basic and more detailed stuff as well as used their drive thru ATM many times now. The staff is always super nice, sometimes too nice lol but always helpful and I get in and out quick usually. Great location with easy access and parking. I've lived all over the country and travel so much that it makes it practical to use a nationwide bank. I never pay ATM fees and they take good care of me.
