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February 2024 by Brooke B.
Not getting the answer you wanted DOES NOT equate to poor customer service. YOUR insurance company requiring YOUR doctor's office to complete a prior authorization is NOT the fault of Walgreens. The pharmaceutical industry is NOT immune to manufacturer shortages. They CANNOT guarantee that a medication will be available from the time you call and check to the time that your prescription is actually filled. Inclement weather on the pass can delay deliveries. These employees work hard to fill a high volume of prescriptions, all the while getting cussed at and yelled at for things they cannot control. Show them some grace as they are doing the best they can.
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December 2023 by Carrie W.
Bryan the Pharmacist needs an attitude check. Was told they didn't have my medication in stock after calling to verify that it was in stock upon my arrival. Until I pressed, he then confirmed that he did in fact have it but shorted me 3 pills, charging me full price. Maybe he was having a bad day but no need to project this into the customer. Terrible Pharmacy and will never use this location again.
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February 2022 by Audra H.
OMGosh----What a mess. I needed to pick up a script that was called in by physician after my husbands hospital procedure and the pharmacy was closed at 6 PM. ( has ALWAYS been open till 9 PM ) I got there at 6:04 PM. I was told not to pick up RX till this evening because they needed to call it in and he would need to start the RX that night. I spoke to lady at front of store and asked why the pharmacy changed hours and why were we not notified by TEXT--- E-mail --- Phone call??? Been going there for years and always received messages. She then proceeded to tell me to go to the other location--- Well that is pretty hard to do since I didn't have a paper script and the Dr's offices are now closed for the day !!! Luckily it was a script for antibiotics and we had some at home ( expired but took it anyways ) to get by till we could call the Dr. next day. I want to also mention that 1 time I picked up an RX for my Lansoprazole acid reflux medication and received ANGINA HEART MEDICATION that was mixed in with it... Thank goodness I work in the medical field and new that these didn't look right. When I went back to return them and have it refilled with the proper meds I was told... " Well we will believe that you didn't just change them and give you the benefit of the doubt and refill them this one time....." I was flabbergasted and told them that neither I nor my husband take ANGINA meds so where would I have got them ??? The ONLY script I have filled anyways is the acid reflux med. Needless to say....We are done with this pharmacy and will be going elsewhere.
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October 2019 by Stacy J.
"Call 1-800-Walgreens and talk to someone who cares." It's fine if the staff at the pharmacy can't fix the problem, but when you go to a pharmacy, you are trusting these people with your life. Some folks are on medications that mean the difference between living a normal life and sitting in a hospital. You cannot say things like "talk to someone who cares" because caring is the JOB when you work in a medical profession. If I can't trust you to care when there is a problem with billing, how do I know I can trust you to care when you are filling my meds? Simple fact is, I can't. There are three other pharmacies within a mile of this location and now, one of them is getting my business. You should take yours elsewhere too. The staff at the store are nice and helpful, which is why I am giving this location two stars.
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October 2018 by Key Dye white
Quicker here then the liberty lake one.
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November 2016 by Ryan M.
Good place for vitamins! I go there a couple times a month and am always ale to find what I need!