-
September 2023 by Power H
My girlfriend is not on this videoGreat bank
-
May 2023 by Cathy Petite
All good.
-
March 2023 by John & Missy Fietz
Wanted to give a big thank you to Khelo for taking the time to come over to our business and help get our card reader working, she was very helpful and resolved our issue! Thanks for going above and beyond John and Missy Fietz Uptownkoffeeandkafe
-
June 2021 by Brandon Tanaka
I called to get some papers notarized and Kyle was great, very friendly and said come on in. The person that notarized the papers, Kelly Paden, was extremely rude and shouldn't work with the public. She seemed annoyed the whole time and her tone of voice really made me angry. She was also shoving the papers back after she did each one. I understand there were multiple papers, but no excuse to be rude. The papers were for my wife, who has an account there, and for mine I decided to take them to my bank instead at chase bank. They were a lot more friendly and this is why I drive further to bank at chase and would never go to KeyBank for my banking needs.
-
March 2021 by Sahra Beck
Amazing customer service I had tried to open an account at another bank and it was so much drama. I am so glad I decided to go to key bank instead! My account was opened instantly no issues, no hassle, and everyone was amazing! Branch was also very clean and nice. They really cared and I couldn’t be happier! Y’all are life savers!
-
January 2021 by James H.
Thank you Jeremy at Key Bank in Milton off of Meridian. He demonstrated excellent customer service for myself and my mom. Thank you again, James H.
-
July 2020 by Katlyn Curran
Ive been searching for 2 weeks for someone to sell me quarters so that i can do mine and my sons laundry. All the fredmeyers and Safeways including the banks inside of them and no one will sell me quarters. Not even $4 worth! Thank goodness i just stopped here at this Key Bank in edgewood (i live in tacoma) with no problems they sold me the quarters that i needed and i am now on my way home to finally do this laundry pile! I cant wait to have some clean clothes finally. Oh and the safeway that it is in the same parking lot was very rude about not selling me any quarters along with the US Bank inside of the safeway that i stood in lime and waited for 20 minutes for them to tell me that since i did not bank with them that they could not sell me 4 dollars in quarters.
-
June 2020 by Michele I.
I would give this Bank zero Stars if I could I open this Bank up maybe October November at that point they were really great but they didn't tell me that they're not in real time and that they charge you fees up the yin-yang because they're so slow at making your transaction through on online through the credit card company through the car company there ATM's they are just astronomically slow so I never knew when I opened up a savings account online that I can only make 7 transactions in a month so if I had extra money I would put it over my savings that way if my other bank account got low I could transfer that money into my Key Bank then transferred over to my other bank so that would be like two transfers right so this month they sent me a letter saying I know we told you and I'm like who tells me??; nobody calls me from this bank nobody says anything and now they've charged me so many transaction fees and the NSF fee or whatever it's called that I'm $100 - in my savings because of this Bank So I go up to the drive-up teller because this Bank don't let you go inside yet how ridiculous is that every Bank is open for business but this Key Bank in Milton so anyways I tell her I want to close this account and she told send you stuff through ID and bank card so I sent it and she's like okay how do you want to pay your - off and I'm like yeah I'm not going to because it's not my mistake it's yours and she's like well sorry then we can't close your bank and I said I'm sorry too I wish Key Bank would have told ME that they screwed their customer before I opened an account here
-
April 2020 by Mark K.
Great bank ,great employees. Manager will help out and open a teller window when they are backed up. Can't say enough good things about the branch.
-
January 2019 by ReyviGravy
Had an exceptional customer service from Nichole Crosbie. She helped us open another account with keybank and we are very happy with her enthusiastic and positive energy. She also offer account upgrades for our business accounts. She's amazing.
-
October 2018 by Holly Wall
I really like Nichole at this branch, but overall am upset with the high fees for an estate account. Wish I chose a savings account or used a credit union so that the account at least accrued interest instead of the bank gaining lots of interest and charging $18 a month "maintenance" fee for money to sit there for months with no activity. That happens with estates, so don't recommend Key bank for estates.
-
May 2018 by Babette Stringer
Family loves it
-
November 2017 by Temporary Friend
Very helpful and friendly.
-
September 2017 by Jimmy Mickelshit
Yup, Key Bank did that.
-
July 2016 by Kendra Brubaker Benoit
Shawna LaFore is amazing at Key Bank in Milton!! Thank you for volunteering at the Edgewood Picnic!
