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October 2023 by Elizebeth E
Great customer service, no long waits other than flu season
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August 2023 by Ron
Tara the pharmacist was great helped me to find a prescription on my chart that they said they had ready earlier by phone , but when I went to get it ,not only wasn't ready they couldn't find it in their system and said couldn'tbe filled. So I requested a consultation with a pharmacist. What was really frustrating was the pharmacist earlier ,that said ,it was ready had left.Tara found what the mix up was and explained what happened. So she was able to see the prescription on my, my chart and searched on their system. The others up front,can't find it can't have it,give Tara a 5 star the rest a 3.
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August 2023 by Laura Anderson-Davis
I have had Safeway for years and loved them but this branch is terrible. Some of the staff have been rude, they don't get things ready timely, they tell you they have a prescription then you go there and they can't find. It's been very disappointing. Was there when one staff member was so rude to a co-worker that after the fact I apologized to him for her behavior.I know that Safeway has a good system as I have experienced it before but this branch needs coaching and corrections.
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May 2023 by Holly Murphy
Yes, the lines for this pharmacy sometimes is crazy, but I always get great customer service when I come in
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January 2023 by mrteabaggervance
These guys are just too busy so the line can suck. The staff is great
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November 2022 by Blade Runner6997
Middle aged blonde woman with short hair in the pharmacy has zero communication skills. I actually think she hates the customers she serves. LOL
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November 2022 by Arlene M.
I would like to give a better review, over-all, but I was very unhappy with my last visit to this store. First problem , that I have had for so long, is that they put the soy creamer on the very top shelf of the dairy case, behind a metal post, so it's almost impossible to get it out, esp. since I am a short woman. To make matters worse, now I discovered that they also put the vanilla soy milk also on the top shelf, wedged in so tight it won't come out. I am allergic to dairy milk, so I buy a lot of soy; I don't like the other products. I could not buy any soy milk or creamer because I couldn't reach it, and there was no one around to help me. I also had a big problem when I tried to pick up one of the bags to put it in my car, and it was SO HEAVY that I got a sprained wrist from it. I had told the bagger to NOT make my bags too heavy. He also did not offer to do a carry-out for me. ( I spent $160.00.) The 3rd. issue I had last visit is that I found ANTS in my raspberries! This was the last straw. I am pretty unhappy. I used to like going to this store, which is in Milton, WA. Zip code: 98354 * I don't know why it says San Francisco under my name.
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October 2022 by Abdul Alam
One of the worst pharmacy and customer service I have ever had in my entire life. I went their to pick up my son’s prescription, first of all the said I had to wait about 30 mins to get fill my prescription. I came back after an hour and the lady telling me that they are out of that prescription. It was so urgent to give medicine to my son but they are just playing around and wasting time in this sensitive situation. I prefer to drive 1 hour to get my prescription but will hate to come back into this worst place ever.
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October 2022 by Unofficial Kevin Barnes
Now I’m no king and I don’t expect anyone to treat me as such, but they are for sure Polite, take their work seriously, stern with instructions, and do their task at a reasonable pace. No mistake. If you had a bad time, zoom out.
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October 2022 by Julie O.
Horrible pharmacy. Walked up, 3 different people looked at us but no one said anything, even saying "just a min" is better. Went to get my kids their flu shots. They were crying. The pharmacist literally ran out of the room saying he couldnt do it because they were crying. We rescheduled with walgreens, they at least know how to deal with kids. The pharmacist was super rude. We will never go back there. So happy walgreens is across the street.
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June 2022 by Tasha D.
For the second time in a few weeks I ordered delivery from this Safeway and they claimed they delivered my food, but did not. When we called to complain they stated that they did not know how that was possible without them confirming ID and they stated that there was no picture taken as proof that it was delivered. I have motion sensors and cameras on my front porch. Maybe you should fire whoever keeps stealing my food.
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June 2022 by Jon K.
We've been ordering for grocery delivery and multiple times it says it's delivered but there is nothing. They have also multiple time rescheduled or canceled our deliver due to staffing. I'm tired of having to call customer service
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June 2022 by Rocio Delluvia
They are very pet friendly and they make a very nice welcome to my female German Shepherd ANGEL DELLUVIA every time I take her with me into the store.
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June 2022 by Jasson Smith
It’s the only grocery store in town so my NO recommendation won’t hurt business but being the only grocer in town how about hire more employees and open the other 8 check stands. Every freaking day I go in there the lines at the 4 or less check stands that are open have a 5-10 person line! There twelve check-stands in the store and you staff 2 to 4? After work is a joke along with Saturdays. I’ll drive to Haggen Lakeland, pay more, spend the fuel to drive across the valley to avoid the lines at Safeway. Haggen isn’t much better when it comes the lack of check stand workers but the experience is more pleasant. Hire more grocery workers, PLEASE! Corporate greed is not helping customer service or employing Americans.
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May 2022 by Roderick R
They told me they accept good rx. I was patient, polite and, came back with enough time to refill my prescription. After all of the runaround, they did not. Cheaper at my regular pharmacy. What a waste of my time!
