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February 2024 by Mister Bond
Poor customer experience. Clerks lie about stock that is clearly visible, don't care about posted prices not matching scanned prices, and speak very little english to troubleshoot issues.
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December 2023 by Rebecca Welch
Yeah every time I have bought something here I never get all my change back and I've talked with others about this and they say the exact same thing. I also have experienced my partner getting rushed out the store because he was trying to decide what he wanted to buy and the employee told him he has 5 mins.Tonight I had my partner go in to buy me a coke a cola and he accidentally bought me the wrong one and so my partner goes in to ask to exchange it for one that's not diet and the employee told him no. Not very happy with how this 7 eleven is becoming.. if things don't start to change, you will be losing a couple customers.
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December 2023 by Anthony
The nighttime worker makes people feel incredibly uncomfortable. He is not nice and he does not help when there are issues with the card reader. If you want to feel creeped out, stop by here to shop when he is working.
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November 2023 by Jeff Heck
0 Stars.Absolutely disgusting. I've never seen anyone else do this shopping here or maybe I was singled out. I was told I had to leave unless I leave my backpack at the door... really?? Absolutely not! I'm not leaving a $100 backpack with undisclosed valuables by the door where strangers are standing, not even shopping, so I can buy a $2 coffee.If you can't trust me, I can't trust you. You lost me. Sorry.Please do the community a favor and go out of business. Let's get a real mom & pop shop from the community in here!
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August 2023 by Kurt Kradenpoth
I hate this 7/11 i stop here everyday on my way home from work to load money on my card and the guy on the night shift guy is so worthless to customers that he literally locks the door when he seen me pull up so he could clean he knows why im there i do the same thing every morning but he tries to not help me by locking up the store to clean when i pull up its just stupid and he refuses to open untill he is done I've never seen any other 7/11 have to lock up to clean its monroe not south central its not like he cant help people why he cleans the store!
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July 2023 by Skye June
When it yesterday with our son to get Slurpies, he had his graffiti refill cup and spoon that his grandfather got him two days prior. The floors was gross and sticky, and when we got to the register the gentleman tried to charge us again for the cup, (mind you he watched us walk in and even stood by us as we was at the slurpie machine),we explained that it was bought two days ago with his grandfather, (the guy at the register couldn't speak any English), after several time of telling him, No it had already been payed for, then he tried to charge for just the straw, again we explained no we had it when we walked in. After several times of explained these things he finally asked it if it was a refill.
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July 2023 by Vanessa Rowe
Absolutely disgusting and they tried to overcharge!! The floors were SO STICKY my shoes had to be cleaned after leaving and the guy behind the counter tried to charge $8 for two iced coffees (the ones out of their machine). I love 711 iced coffee because it’s CHEAP. Cheap as in less than $5 for two x-large coffees. Not $8. When I tried to tell him the price was wrong he acted like he couldn’t understand and shooed us toward the door.
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July 2023 by Chris Smith
Not everyone knows the local and state laws regarding bags costing 8 cents. I am visiting here and it did not occur to me. After charging my purchase I asked for a bag and the person said it would be 8 cents. I did not have any coins and would have gladly paid and I now know it could have been charged to the main purchase. Either way 7-11 basically sucks.
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July 2023 by Dave Diehl
I had the most frustrating experience at this 7-Eleven. The cashier could barely speak any English. I explained that the product was on sale, but he could only say ‘do you want to buy it?’ And ‘what do you want me to do?’ He was trying to get me to enter my phone number and email, but the keypad would not work. He would not correct the price And I ended up paying twice as much for an on sale product because of the cashier’s incompetence and the fact that two other people were waiting in line.
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May 2023 by Samantha Savage
Everytime I go to the 7-Eleven they won't cook a pizza for me and today was no different the reason he wouldn't cook it today was because he was wiping down the store counters
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April 2023 by Chronic Cheef
The owner of this 7-Eleven is extremely rude and doesn’t even know about the promotions 7-Eleven offers! I bought one of the new black coffee thermos and it comes with 6 free refill coupons and he wouldn’t except it and said ‘I’ve been doing this a long time’…well doesn’t seem like it’s been long enough cause I’ve been to multiple 7-Elevens and they have absolutely no problem accepting the free refill coupon. This owner needs to retire because he doesn’t know how to run his business and it’s not the first time I have had a bad experience at this location. What’s funny is I still got my free refill. I will acknowledge the woman working there she was very nice and greeted me when I entered the store.
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April 2023 by DuVall Joe
Been going to this location for close to 10 years, and while it's not as clean or tidy as other local convenience stores it was always reliable.Sadly the last 3 times I've been I have been short changed, all by the same cashier.First time I chalked it up to error, second time shame on me for not double counting the change, today though I watched it happen on purpose.Some will say why didn't you call her out, to me it was obvious what she was doing and for 1 dollar it was a cheap lesson on where not to shop anymore.
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April 2023 by Cantrell W.
The owner at this location is extremely rude and has no idea what promotions 7-Eleven offers. I came in with my new black thermos they started selling and it comes with 6 free refills and when I tried to use the coupon he didn't know what it was and said I only got 1 free refill when I bought the cup and he argued that 'he has been doing this for a long time'...well it doesn't seem like it's been long enough because I've been to multiple 7-Elevens and have NEVER had a problem presenting the coupon for my free refill. I told him to go open up one of the new mugs and check for himself but he didn't have any of them and told me to take it to the 7-Eleven in Seattle where I purchased it. I couldn't believe how rude he was and the lack of knowledge of what 7-Eleven promotes. I still walked out with my free coffee after going back and fourth with the cheapest and dumbest 7-Eleven owner in the world.
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December 2022 by Derek Faille
This is a popular place for me pizza and a slurpee also has many other goods here
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September 2022 by Sara Nixon
They are hiring more and more very scary people. I went in tonight and told them there Is a van on the side of the building and they are pulling things out of a back window and it looks concerning. He looked at me with dead eyes and said yeah, the owners want to get police out here more. And he just looked at me.I said well... That's good... Maybe you should call the police because I think they might be breaking into it. He kept looking at me. I said "it would be good to call the police" and he said for some people... And just kept looking at me....So......
