BECU credit union
Credit UnionsHours:
19145 Tjerne Pl SE Suite 145, Monroe WA 98272 Hours
About BECU credit union
BECU Credit Union in Monroe is highly praised for its friendly and helpful staff, especially compared to other locations in west Washington. Customers appreciate the competence and cooperation of the employees, who assist with various issues such as payments and fraud disputes. One customer specifically thanked Andrew for his excellent help with wire transfers and dispute resolution, highlighting the attentive service provided. The branch manager also received positive feedback for being understanding, rational, and friendly, which made customers feel comfortable. The staff is described as knowledgeable and welcoming, creating a positive experience for clients getting new cards or handling banking needs. Although one customer noted a less personable experience during a scheduled appointment, the overall atmosphere is warm and caring. The branch is new, and customers hope it will maintain its friendly and professional environment. Overall, BECU Monroe is recognized as a great bank with staff that genuinely cares about their clients.
Most Recent Reviews
July 2026
James Kamp was an AMAZING help, I walked in to replace a lost card, and walked out with so much debt help that I can't begin to express my gratitude, and it all started because HE asked the question. Thanks so much!
June 2026
Marissa was sweet and concise at the same time. Fastest bank visit I've ever had. Give her a raise
May 2026
Very kind and courteous. Made my business with the bank efficient and enjoyable
More Comments(23)
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