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June 2025 by Rodney Mentink
Very courteous and professional. They earned my trust and my business. Everything went the way they said it would which is rare nowadays thank you all.
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June 2025 by Elizabeth Knutson
Really kind and helpful very clean space
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June 2025 by Brittney Anderson
My family utilized this storage facility for several years (unexpectedly). They offer the moving truck here for convenience as well and everything worked out well from the beginning. The staff were so kind and helpful. They have been for 5 years, even when the new management took over, you can tell they care. I've had a hard time getting my code to take to the keypad, and I was helped promptly.
I would highly recommend this facility. They are straightforward and affordable. If I need a storage unit again, I would use Chain Lake Self Storage again! Thank you all for always understanding that life happens. All you have to do is call & talk to them. I've never had a bad conversation or was treated poorly. I always felt better after I hung up too. The way they consistantly helped my parents was something you don't receive anymore, sadly. Thank you all at Chain Lake storage. You have a wonderful duo running that place 👏
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January 2025 by Joshua Soult
easy and professional with a great attitude!!
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December 2024 by Mohamed ElMohandes
Good service and accommodating!
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September 2024 by Katiedid
They have you put an emergency contact, I thought it was if something happened to me they will contact that person to come get your things and such. But I learned it's for their money safety. The safety of their pocket book. They contact your emergency contact if you're late on paying. Then, when you try to pay the full amount your behind, they add the next month in to it, that you are not late on and claim it's a partial payment and refuse to take it. Then it only takes them a few weeks, and your stuff is sold. I understand they've got to make their money. But sometimes people go through a hard time. Like loss of a job, taking on a sick family member who could have cancer or a brain disease, etc.., getting sick with covid, and ending up in the hospital. So many things. But none of that is their problem. It's ok. It's just stuff, anyways nothing but stuff we don't need. And our fault because we had to pay for more important things in life.
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June 2024 by Shannon Gere
I had stuff stored for 5 years. Easy to access and it was always a clean especially in the main building. Friendly staff too
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May 2024 by Sharon Layson
Working with the folks at chain Lake storage has been a pleasure. Easy in and out. They had what I need when I needed boxes. Very accommodating. Would recommend it to anybody
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May 2024 by Mobi Blue
Jan is great!
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April 2024 by D N
Cost is very comparable to other storage facilities in the area. Site and spaces are kept very clean.
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April 2024 by Scott S
I lived in Monroe. U-Haul wanted me to drive to Whidbey Island to pick up a truck and then Bremerton for a car trailer. Absurd, Penske got me a truck and trailer within 24 hours and relocated it to Monroe. The end of the day was only about $100 more. I will never use U-Haul again and only use Penske.
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February 2024 by Enrique Urendez
Great service the persons they work there are so nice this is the second time to rent with them
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January 2024 by Scott Fithian
Chain Lake Storage In Monroe Wa was a great place to store our household items, shop equipment and other thing while we made room of our new place for it all to fit. The intake process was easy and the outtake was even easier. The facilities are really well kept and such a friendly staff! I would recommend Chain Lake Self Storage to anyone who needs a temporary place to house their stuff. Keep it up!
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October 2023 by Jory Huebel
Friendly service always willing to help no matter what you need
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August 2023 by B R
Helpful and fantastic staff, great place all around. Prices are fair, its convenient, and well maintained.
