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February 2024 by Dom
Everyone was nice. But waiting 3 HOURS for a Covid test result and xray is absurd especially considering it was in my chart with the diagnosis 15 minutes after it happened. Never go here again. Rather die
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February 2024 by Beauty by Mohcheeni
I visited urgent care at 2 am due to severe abdominal pain. The nurse team quickly attended to me, administering pain relief quickly to alleviate the excruciating pain. Doctor Lee was attentive and promptly conducted my blood work and CT scan. The diagnosis revealed acute pancreatitis. The nurse team and doctor ensured I was pain-free before leaving and provided an accurate diagnosis. I highly recommend Dr. Lee if you ever find yourself there.
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February 2024 by E Marie
Excellent caring health care.
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October 2023 by Cmbonsai
On Aug 23, an elderly man was brought in by ambulance.He'd very recently finished 6 weeks of old school chemo and radiation. He flew through those treatments.I cannot thank all the Dr's and nurses who attended him. The receptionist and anyone else involved with his care.You all saved his life.You diagnosed covid and pneumonia.You all took such perfect care.It's 12 days later. He's still in the hospital you transported him to.You chose the best and right place. He's needed serious care. Where he was transported to is also in direct connection with all of his Dr's.Thanks to everyone's care at Evergreen ER, his outlook is very promising.I've never seen anyone so sick in my life except for on tv.Bless all of you ?
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September 2023 by Dan F.
Absolute crap! Quality of care is a joke! We have been waiting now for 3+ hours and no one cares. If you can avoid coming here I would. If it would let me give less than 1 star I would. If this was just today i would understand but this has happened alot.
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September 2023 by MaryKate M.
Long wait, but like everywhere, they are a bit short staffed. The good: great doctor!!! When we finally got to see him, he was courteous, concerned, and capable. My husband was in severe back pain, and the doctor scheduled an MRI and a CT scan. The not so good: I had to get my husband into a wheelchair and the ER entrance room has STAIRS!! Ridiculous for people with ambulatory issues. Also, they wrote a referral to a back specialist, but the back specialist still hasn't received the referral and can't schedule an appointment without it. Very frustrating. It's been over 6 hours.
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September 2023 by Donald JTrump
The problem with government is there’s no quality control over it. The R Nurse and doc on night shift were very nice to me in a not so happy state. 5 stars for them. Fair chance they saved my life. Could be the times but things sure have seemed to change over the years.felt more like a social club setting up front, the rent a cop couldn’t secure his own pants from falling off and reception, not impressed.
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August 2023 by Paula O.
EDIT: I did call and leave a message before posting this...it's in their voicemail. I have been to this ER several times. It's fairly average, around three stars. However, I'm bumping them down to two stars and writing this review today because yesterday I was seen by physician assistant Ram Sharma. If you ever go to this ER and are assigned Mr. Sharma, I would advise you to respectfully decline and ask for literally anyone else. He does not listen to patients, as evidenced by the attached screenshot of my after visit summary. There are various false statements that indicate he either misunderstood me egregiously or straight-up lied on this document. First, he wrote that I fell. I did NOT fall, and I told him this at the very beginning of our meeting. I said that I worked out and started to feel pain. Then, he stated that I hang by one arm in aerial silks. I have NO idea where he got that from. Not even my teachers hang by one arm, that is INCREDIBLY dangerous! My mother, who drove me to the ER, mentioned that I pull myself up to the silks, but she motioned with both arms. Next, he said that I did not have nausea. I absolutely did have nausea and told him that, again, in the beginning. But of course, he wasn't listening to my complaint of nausea. In fact, he did not take any blood work or do the ultrasound that I asked for (since I did not want more radiation from x-rays). Instead, he poked around my abdomen and said that because I was young and healthy (because I work out), that I'm fine and have costochondritis. This false idea that young people can't have serious problems is backward-thinking and the reason why people my age are repeat ER visitors. This thinking gets people killed. I don't know how to make that clearer. He said I had costochondritis because I winced when he touched my ribs. However, as I said to him, it also hurt me when he pressed the left side of my stomach. He responded that he was pushing to see if it would hurt, because that would show some kind of pathology. He also, however, said that some pain was normal because he was, after all, touching my organs. Make it make sense. Sounds like he was picking and choosing which pain fit his picture of a diagnosis. He said he was going to prescribe me anti-inflammatory and pain medications. What he did NOT tell me was that one of the pills he was prescribing was an opioid. He should have asked if I was okay with that! Because I was not! What a waste of the pharmacy's time and energy! But don't just take my word for it. Look up his reviews on google, and you'll see that he is notorious for misdiagnosing people, including one woman who almost lost a kidney because of his medical negligence. I do not feel safe in his care, and it honestly saddens me.
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August 2023 by michael White
Go to another Er if you can. I thought I broke a bone in my hand. They got me back right away and I was stuck in a room for about 2 hours. Someone peeked there head in and said does your hand hurt. I said yes and they left for another 45 min only person was kind was the X-ray tech. Then someone came in and gave me a form for a consultation to Ortho bandged my hand in ace bandage and discharged me. They gave me no time of day. Go somewhere else. Care their is Garbage.
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May 2023 by Alexis Katsandres
I almost lost my 2.5 year old daughter because of this emergency room being dismissive and not doing enough testing. We came in April 17th as she had a 104° fever that spiked after 3 days of throwing up and diarrhea, as well stomach pain. They tested her for COVID and just said to treat her with Tylenol. By Thursday the fevers were back up to 104° so we went to a different ER where they immediately saw her appendix had ruptured the early morning of or the night before we took her to the Evergreen ER (5 days prior to the visit to a different ER) if they had even pushed on her belly my daughter wouldn’t have been almost septic by the time they had to operate. It’s been nearly 3 weeks since everything started and we are still in the hospital fighting this reoccurring infection.
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April 2023 by Salenna Veiga
If I could leave no stars I would, this is the worst place to bring a baby. They know nothing about newborns, I brought my 3 day old child here, because we where concerned about jaundice and they couldn't even figure out how to draw her blood, we waited for 4 hours for them to tell us we needed to go to children's hospital.
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March 2023 by Erin Udman
Just got home from taking my daughter to the ER, we were in and out in 2 hours The ER nurse was very compassionate helpful and super sweet. Not busy at all. We came from Lake Stevens instead of going to Providence in Everett.
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March 2023 by Richard Morris
On 1/10/23, I took my 77 yo husband to the ER in Monroe, expecting a 5 hour wait and less-than-optimal treatment, based on the reviews I had read. Oh my gosh, our actual experience was SO DIFFERENT! At 8:30 am, we walked right up to the sign-in window, after a few very simple questions we were all set and sat down to wait. Within 5 minutes, we were called in. The Nurse IMMEDIATELY began an IV, took all his vital signs, asked for a urine sample, etc. Dr. Frierson was quickly in the room asking my husband questions about his symptoms in a kind, attentive manner and explaining clearly what more tests they were going to run. An EKG was taken in the room, then a technician came in with liquid for my husband to drink prior to being taken away to have 3 CAT scans done which only took 10 minutes! A nurse (Laura?) even asked me if I wanted a cup of coffee and how much cream and sugar I wanted and brought it to me!! Every single person there was kind, polite, and excellent at their job. Dr. Frierson even took the time to consult with my husband's PCP, and to suggest further follow up tests on an out-patient basis. The ER was very busy, yet he gave us his full attention. Truly one of the best, most efficient ERs we have used. They were recommended by our daughter and deservedly so. We will gratefully return to this ER if ever necessary and we recommend this facility, this staff, these kind caregivers 100%.
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March 2023 by Naveen Maddineni
definitely not a place to go for emergency treatment, the wait times are horrible; always short staffed. we been to this ER thrice unfortunately and the experience is not great, with the wait time during last visit was 5 hrs.
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March 2023 by J
Called to see if my girlfriend was brought to the ER there from work and was lead in circles asking me the same question even after giving my info an stating I’m on her emergency contact listen they said they can’t tell me and said if some one comes in by that name they’d call me. But her friend calls just after me stating he’s her boyfriend this that an other an they happily told him she was there but for more information he’d have to come in to visit her. Like seriously what the heck!?!?!?!?! I will be escalating this threw your management.
