Monroe Goodwill is a popular thrift store that offers a unique shopping experience for bargain hunters and treasure seekers. The store is known for its clean and well-organized layout, making it easy for customers to browse through the wide selection of items, from furniture and figurines to clothing and books. One of the highlights of Monroe Goodwill is the friendly and helpful staff, who go out of their way to assist customers in finding what they're looking for. Reviewers have praised the customer service, with staff members like Skye, Holden, and Elven being particularly noteworthy for their exceptional service. However, the store does face some challenges, such as occasional staffing issues that can lead to the donation intake being closed at times, which can be frustrating for those looking to drop off donations. To avoid this, customers are advised to call ahead to ensure the donation intake is open during their visit. Another potential downside is the pricing of certain items, particularly shoes, which some customers have found to be on the higher side, even for a thrift store. Despite this, Monroe Goodwill remains a popular destination for bargain hunters, with many customers reporting great finds and a "treasure hunt" atmosphere. Overall, Monroe Goodwill is a well-liked thrift store that offers a unique shopping experience, with a clean and organized environment, friendly staff, and a wide variety of items to discover. While it may have some minor drawbacks, it remains a favorite among local shoppers and donation-seekers.
I've been to Goodwills in other places and many are disorganized and devoid of anything worth buying. Monroe Goodwill on the other hand, is well organized, clean, and often has what I want. Best thrift store I've been to.
April 2025
Pros: the customer service is usually friendly, the store is clean and organized, and is a good size. Cons: be prepared to sometimes wait about an hour to donate anything, just about everything is way over priced, and you have to wait a long time for an associate to unlock a dressing room.
July 2024
Good clean store with fitting rooms. Thought shoes are very expensive ? If you are looking for good quality shoes, they would put a price tag over $20! It’s not affordable even for people with good incomes!