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December 2023 by Terry Space
I went in and had my haircut by Michelle. She did an amazing job on my cut and made me feel great about myself. My wife even told me it's the greatest haircut I have ever had. She took her time asking questions to make sure I got what I wanted with my hair.
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December 2023 by Shelton Sugumar Paulraj
Rude Manager!!!!!Today at ~11:30am, as usual went to them, asusual expected to have a great haircut and wonderful service however this time was different!Not sure if the manager was having a bad day, if so, it can be considered as a one off case and can be ignored, but if it’s her usual behavior/attitude I think it’s not acceptable. There were 3 other hair stylist today while the incident happened one can ask them if I was rude or spoke anything wrong, if so my apologies!I left the previously given discount coupon (once again) i parked my car outside, sent my 10yr old to go in and ask if I could drop him off and quickly be back with the discount coupon, she had said “no” to him. I came in and asked the same thing for the second time (I agree) as I was not sure if my kid conveyed it correctly. I went the 3rd time to ask if I can leave my credit card with them after the haircut and get the coupon (as the coupon was expiring in a few days) but, before I could even ask she got very upset and below were her accusations,1) you always forget you coupons and it’s not the first time, (true, but I’m a customer)2) you are asking us to baby sit you kids (this time I wanted to ask if I can leave my credit card, but she never let me speak)3) you should probably leave and find another place. (On what grounds was I asked to leave)4) you are soo rude to all of us! (I never spoke to anyone else apart from her, how can she say I was rude to all?)she could’ve handled the situation with a little bit of patience instead of accusing the customer. My questions were simple and I did not find a reason for her to get upset! I would’ve really left but what I faced today was one off and other people here are really nice!The same manager did help my son get the hair cut and was very sweet to him (definitely have to mention that)If it was not a one off case that might have triggered her, it only makes me think if I was treated like that because of my skin color? Hopefully not!!
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December 2023 by G. Cave
So I went in yesterday night to get my hair cut and after getting home it didn't feel like the best job went in today and told the owner the situation and she was very understanding and compassionate and made it right I appreciate the follow-through and fix.
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October 2023 by Colleen Wilson
I went in today, asking for the same cut I had received their last time. I asked for just a little off—less than an inch were the terms are used. I explained my hair was growing out, and that the back part on top needed to grow to meet the bottom. I even stopped him as he started to cut in the back and said please I don’t want the top part shorter. It was supposed to be a “Bob” according to the record that he himself printed off at great clips and I referenced. But I received was not remotely close to a “bob”. My hair was trimmed in layers, and it will take another year for it to grow out. The manager stepped up and didn’t charge me for my cut and eventually she said she was sorry. I asked the stylist for an apology, and he said no. He indicated he had done exactly what I said. I would never go back again. Even though I know there are other stylists there—the way I was treated was exceptionally poor.
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October 2023 by Joshua Cantrell
I just got back into town. My stylist was out of town. I was in desperate need of a haircut. Great clips is always my back up. I went in, not expecting anything spectacular. Just another regular haircut, but let me tell you, my man Andre’s hooked it up.. I mean like really good job. Super shocked but amazing. I will probably be making the trip up here again.
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October 2023 by Alexandra Johnson
The woman who worked with my daughter was absolutely rude. I am no hairstylist, so my lingo isn’t what it should be. She berated us for not knowing how layers in my daughter’s hair worked… I will not be returning.Service: Haircut
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October 2023 by Sarah Taylor
I did walk in and got taken care of right away. My stylist did a beautiful job. I will definitely be back.Service: Haircut
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September 2023 by Andee *McDonald* Rodgers
Fast and professional. Very happy with my cut.
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September 2023 by 1 Wise Old Lady
I had left a five star review a few months ago and was excited to return for another hair cut. Well, if ever there was a time I wished I had gotten the phone number of the gal a few months ago, now would be that time!She is not there.So a gal sits me in the chair and proceeded to cut my hair. She tells me she drove from Auburn WA to fire the entire staff. That the new manager sarts the next day so she will not have to drive to Monroe again.Well, I sure won't be back either. I receive the worst hair cut in 10 minutes flat and even had people ask me the rest of the day "who on earth cut your hair?"Word of mouth advertisement does wonders!
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August 2023 by Oleg Trach
Mehdi did a great job!Service: Haircut
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August 2023 by Amber Wright
Heard the stylist in the second booth down on the right side when you walk in tell a little boy if he didn’t stop moving she would shave his head while his mother was a few feet away checking on her other child while I was waiting to get my haircut. When I was next she said I didn’t need a haircut and that she “forgets she actually knows what the hell she’s doing sometimes because she only works at Great Clips”. She was very rude. The three stylists on the left as you walk in are great though! The three stars are for them!
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July 2023 by Suganya Murugan
Worst experience. Stylist cut my hair very short which I don’t like. Not understanding customer requirements. Doing on their own. Pls don’t go
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June 2023 by Linda C.
It has been many years since I had a hair cut that I didn't take scissors too a few days later. Sima knows hair and uses her fingers not just a comb. She knew how to cut the bangs to fit the face not go straight across.Very Happy Customer!
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March 2023 by Sasank T
Worst Haircut in my life..!! F.. u guysService: Haircut
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February 2023 by Joe S
Regular man cut. I think her name was Shana she did a great job!