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February 2024 by Veronica Burden
I waited 4 hours for new tires and an alignment.
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Bought a tire out of state the dealership here would not warranty it and wanted to charge me for fixing it, went to les schwab explained to them that i had been to 5 other places in tje last year and no one could find the leak one said it was the valve stem, les schwab found the problem a nail they fixed it and didnt even charge me. They have mine and my families buissness from now on, great service!!!!!
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February 2024 by Lovely A
Our car had a nail that needs to be fixed and there was a young guy who didn’t do it correctly where our car vibrates and doesn’t drive safely over 45 mph
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February 2024 by Mark Strand
I've had trouble with. Les schwab in the past.But That doesn't stop me from going to them this time today. In fact, I guess bought 2 new tires for the front. And I had an appointment and I was in and out of there so fast. I didn't even have time to drink my coffee.Well, that was a good deal. Thank you l Les Schwab
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February 2024 by Doug Hoff
Great people
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January 2024 by Ezios Shadow
I went in to get my tires rotated, and asked them to check my brakes to make sure I was safe to travel halfway across the country. They said I should consider new brakes, and that my suspension was dead. Suspension isn’t something I care about, so I ignored that, and decided to replace my brakes. I know, stupid of me not to check the brakes to make sure that the professionals knew what they were talking about. Next thing I know, I get the tires off, and somehow, there are 2 brake pads on one side of my rotor. Now, I was unaware that this was possible, and have since been told that this is not possible, but when both of my brake pads sit on one side of my rotor, and I recall having gotten a quote for brand new brakes, it just doesn’t make me feel very welcome at this location anymore. Oh yeah! The brakes? They have more than half life in them. This location will scam you for everything you have if you give them the chance. Avoid at all costs.
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January 2024 by Jane Azie
Rave to all employees at Monroe Les Schwab. No matter when we come in staff are always helpful, courteous and professional. We are so grateful to have them in our community.
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December 2023 by Talia Lauren
Showed up 10 minutes before closing with a flat. We were welcomed in and discovered we had a second puncture. They fixed us up with 4 new tires and got us back on the road. This after being turned away at another location was such a relief. Thank you!
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November 2023 by Andrew Blazenko
I can here with a flat tire, I brought it in expecting at least a small charge, but they were able to repair it within 45 minutes. They put the spare back in the trunk and everything else away without any charge. Amazing!
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November 2023 by Carlos Aguirre
Went in to get a tire checked out due to slow leak. Was told my OEM wheel was cracked and needed new wheels. Was quoted almost $1800 for new wheels no tires for a small compact car. Came back a few days later with new wheels purchased online for 1/2 of what I was quoted. After 3 hours I was finally called expecting to say it was ready. Nope, apparently I needed 2 new tires. Had just bought the full set 4 months earlier. Would not swap OEM wheels to after market unless I purchased 2 new tires. The “only” ones in stock where $600 for 2 (on a compact car). When I asked why no one brought up the condition of the tires when I was quoted just the wheels it was awkwardness. Hard to trust anyone who says your tires that are less than 6 months old are needing replacement when you haven’t even hit 6K miles on them. I was already going to have to pay $250 for the wheel swaps. It seems like there is always hidden or unexpected costs when I go to this location. I will go out of my way now to use Discount Tire or another local shop before stopping here again. Only reason for they “earned” 2 stars is they put a spare on. If you have no choice to stop here, walk by to Rite Aid while you wait for hours for some Lube. You are going to need it.
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November 2023 by Addi C
Les Schwab always treats me and my car well. Some things can be a bit pricey in my opinion, but for the quality of work I'd say it's worth it.
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October 2023 by Devon
I cannot give enough stars. I am not a car person, so when I have a car issue it can be confusing for the people that I am trying to discuss it with. All I can say is these folks went above and beyond for multiple days to get me exactly where I needed to be. Mike, Leeann and Gus deserve to have their names above the door because they act like owners. I look forward to my next car trouble ?
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September 2023 by Kathleen Pohl
My car had slowly been losing air in the right rear tire and Les Schwab had aired it up several times. I took it in today and they pulled a nail out and repaired it ahead of schedule with no charge to me. Thank you Les Schwab...I appreciate you and will always send my business our way.
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July 2023 by James Carmel
Exceptional Tire and Brake Service at Les Schwab Tire Center - A 5-Star Experience!I recently had the pleasure of getting my tires and brakes changed at Les Schwab Tire Center in Monroe, WA, and I cannot express enough how impressed I am with their outstanding service and expertise. From start to finish, my experience was absolutely fantastic, earning them a well-deserved 5-star rating.First and foremost, the customer service at Les Schwab Tire Center was exceptional. As soon as I walked through the door, the staff greeted me warmly and made me feel like a valued customer. They took the time to understand my needs, answered all my questions with patience and clarity, and provided expert advice on the best tires and brakes for my vehicle. It was evident that they genuinely cared about my safety and satisfaction.The team at Les Schwab Tire Center demonstrated a remarkable level of knowledge and skill throughout the entire process. They thoroughly inspected my tires and brakes, explaining their findings and recommending the necessary replacements. Their expertise and attention to detail instilled confidence in their work, and I knew my vehicle was in good hands.The tire and brake replacement process at Les Schwab Tire Center was efficient and seamless. The team worked diligently to ensure that the job was done promptly without compromising on quality. They utilized top-of-the-line equipment and techniques, leaving me with a smooth and safe driving experience. The level of professionalism and precision they displayed was truly impressive.I was particularly pleased with the transparency and honesty exhibited by the staff at Les Schwab Tire Center. They provided a detailed breakdown of the services performed, along with a fair and competitive pricing structure. There were no surprises or hidden fees, which further solidified my trust in their integrity and commitment to customer satisfaction.Furthermore, the overall atmosphere of the tire center was welcoming and organized. The facility was clean and well-maintained, reflecting their dedication to providing a comfortable environment for their customers. The waiting area was comfortable, and the staff ensured that I was updated throughout the entire process, which I greatly appreciated.In conclusion, my experience at Les Schwab Tire Center in Monroe, WA was exceptional in every way. Their outstanding customer service, expert knowledge, efficient service, transparency, and overall professionalism make them a true standout in the industry. I highly recommend Les Schwab Tire Center to anyone in need of tire and brake services. They have earned my trust as a reliable and reputable establishment, and I will definitely be returning for all my future automotive needs.
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July 2023 by Cedar Forest
Shout out to Caleb!!! Our tire had a puncture in it while we were camping. We found out at 4:30 and Les Schwab was only open until 5:00 (33 minutes away). Caleb started a ticket for us, said to safely get here as soon as we could and stayed open late to help us!!! Cannot recommend this Tire Center high enough! Thank you for saving our 4th of July weekend!!!
