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February 2025 by WolfsDigital Marketing
This company uses a Virtual Assistant as a dispatcher to help with the calls, from the Philippines. Hard language barrier.
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January 2025 by Michael Wiles
Horrible service! Called in and was told that someone would be there in a half hour to an hour. 2 hours later and called back in and there was no record of the previous call. Then they wanted us to prepay in order to dispatch a truck. We decided to go with another business as this one proved them to be untrustworthy.
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November 2024 by Kelly Wigney
Just a warning, the number associated with this company is not affiliated with Monchis whatsoever. It's a third party business that books the towing. We got charged over 300 bucks and my husband was stranded for over 3 hours before we finally had to call another place. I'll give it one more star if we get the refund they promised but absolutely unbelieveable...... if you are looking for a towing place make sure it's the legit business or else too many parties are involved.
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November 2024 by Erin Haggith
Monchis was very professional. I was pretty upset about my situation, the driver took time to explain what he would do and made sure I was comfortable with the process. He checked in with me once my car was mobile again, to be sure i was okay. Extremely considerate. They made a stressful situation easier to handle.
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February 2022 by Tity Sondy
Thanks Nelson for saving my morning! I got a flat on the freeway and he was there within ten minutes and changed it for me. Wonderful service.
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February 2022 by Dave Canny
It started as any typical Monday but my truck decided to stop driving but I was relieved when a tow driver, Andre, parked his truck behind me. He towed my truck to the mechanic shop. Thanks man!
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February 2022 by Andregg Margene
My girlfriend's car had a dead battery a few weeks ago so we called AAA for assistance. The driver that showed up from Monchis Tow trucks was very helpful in letting us know our options and possible reasons for the issue. Great customer service.
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February 2022 by robin staples
DO NOT USE, call grandpas towing direct. this company is just a shell and massively overcharges and has no customer service
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February 2022 by Jacob Suleymanov
We had a large heavy duty truck break down on the freeway and I called Monchis Tow trucks. They were there at my location within 20 minutes. I was so pleased at how quickly everything was done. Its the best towing company!!
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July 2020 by Cameron Johnson
This company charged me hundreds of dollars and never showed up. I am going to have to fight with my bank to dispute. I would leave zero stars if possible. What a scam company. DO NOT USE THIS COMPANY
