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January 2024 by Mini Deatrick
Our experience was great overall. Extremely appreciative of the informed decisions and status relayed by their staff and technicians. They always answered their phone and communication was seamless. As a new customer, we benefited from the initial advice and information provided when we called for help on the repair of our Tesla. The car looks great and we highly recommend Crash Champions Collision Repair to anyone looking for a repair shop.
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November 2023 by Lorinda Gates
We took our 2024 Subaru Outback here after getting in an accident and Crash Champions did an amazing job getting our brand new car back to brand new! The General Manager, William, was very communicative and provided us updates along the way. We are so happy to be back in our car and will definitely recommend Crash Champions to our friends and family. Thanks again!
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September 2023 by Ed Blakely
Made the rough post-accident experience much smoother. Fast, friendly, responsive service on our vehicle and with insurance.
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September 2023 by Thomas
The Arlington location messed up the repairs on my car and fixed there mistake very fast with no extra charge and it looks fantastic!
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July 2023 by Matthew Marleau
Go to Arlington location. They had our car twice because of mistakes. Had to take it to Arlington location. The painter of this place is rude and doesn’t own up to his mistakes. This is not the same place that old man had back in the the day when this shop was amazing!
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June 2023 by Deborah O.
What a wonderful experience. Great communication. Meghan was welcoming. Great work. I am so pleased. Thought it would take a much longer time to get my car back....but fixed my car in record time. State Farm recommended them and I am so glad they did. Received texts to tell me what faze my repair was in. Perfect...just perfect.
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April 2023 by Craig Fisher
We had our dodge durango fixed here recently. There was a holdup with scheduling. Our car was hit in a parking lot but our damage happened when everyone else's did because of the icy conditions. They finished pretty quickly. When we picked it up there was a few things I asked them to fix. Fit &finish type stuff. They got it back in and completed everything I requested. All in all they were great to deal with, the car looks great and I would use them again. They care more about you than the insurance company. I've dealt with other shops in the past and was told the insurance company won't want to do that.....I don't care what the insurance company wants. Again great staff. Happy with the result. Will use them again. ??
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August 2022 by Sean Aberman
The staff was very nice and professional from the moment I walked through their door. The estimate was very reasonable and the scope of work was clearly understood. The final product was excellent paint and body work on my 2005 Dodge Ram Dually. The whole process was around a week with text updates and phone calls. I felt like my buisness was really appreciated and I was treated like their buisness name says. If you need any body work done I highly recommend this shop.Services: Painting
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July 2022 by Darren Bradshaw
Brought my truck in to have a fender replaced. Staff were super friendly and kept me informed at all stages of the repair process. Work is warrantied for the life you have the car and I had a small issue that needed attention after the work was complete. They completed the work perfectly and I couldn't be happierServices: Painting
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July 2022 by Tommy Pearl
The customer service has been great. My Honda Ridgeline looks beautiful. Like the damage never happened. The communication from the business was just as great keeping me informed of the progress. If you need a place for this type of work, I highly recommend you check them out.
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June 2022 by Patriot
I just got my car back from 1st Class Auto Body and I am very impressed by the work they did replacing my bumper.They even cleaned the car inside and washed it outside which they should not have to do it.This Body Shop provides great customer service and communication.They are very friendly and professional.I would recommend them to anyone.Services: Painting
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May 2022 by Laura Casablanca
Highly recommend 1st Class Auto. Their name says it all. Superior work done in a reasonable amount of time, reasonable pricing. Easy to work with and friendly and knowledgeable staff. I especially like how they would text me at each stage of the car repair and let me know what they were working on and what was next. I never had to call to find out about the status of my car as they always kept me updated.Services: Electrical
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May 2022 by Kim Scobee
Customer service goes a long way and 1st Class Auto Body was amazing from start to finish!!! Their communication was great, Hannah in the office was so helpful and welcoming and they did a great job on my back bumper!! They also cleaned the inside of my car which I am so grateful for!! I’d highly recommend!Services: Painting
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May 2022 by Get Moving with Kay
They communicated well throughout the repair process, the work was done in a timely manner, they worked well with my insurance, and my car was detailed and looked amazing when I picked it up.Services: Painting
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April 2022 by Justin Henson
1st Class Auto Body staff were professional and very nice to work with. We would recommend them to anyone needing body work done to their vehicle! They handled all the insurance paper work and we really appreciated the updates along the way. They lived up to their name - 1st Class all the way!!!!Services: Painting
