Monroe Fireplace, Inc. is highly praised for its excellent customer service and quality work. Customers appreciate their friendly, competent staff and fair prices. The business offers a range of services, including replacing wood fireplaces with natural gas units, repairing older gas fireplace inserts, and replacing parts like tubes in wood stoves. They are known for their professionalism, timely service, and attention to detail. One customer highlighted how they helped resolve a long-standing roof installation issue by providing guidance and ensuring the proper installation of stove pipe and roof parts. Another was impressed by the complete replacement of a wood-burning firebox with a new gas firebox, including electrical work, gas line installation, and tile facade redo. The team is also recognized for their ability to locate hard-to-find parts and perform repairs efficiently. Overall, Monroe Fireplace, Inc. is trusted for their craftsmanship and dedication to customer satisfaction, making them a reliable choice for fireplace and stove needs.
Excellent customer service. Bought a second hand Lopi fireplace. They swapped out my wood fireplace for natural gas and fixed up my used stove. Fair prices and friendly competent staff. What more could you ask for.
December 2023
I have an older gas fireplace insert that needed repair. Damon White did a great job locating the needed parts. Then Tylor came out and did a great job on it completing the repair. He was very professional and knew exactly what was needed to get my fireplace working.I highly recommend them for any repair work you will... read full comment
November 2023
Great variety of pellets and spices for smoking meat.
