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February 2024 by James Fehr
Great customer service. They go the extra mile for you.
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February 2024 by Laura Stephanie Allison
The staff was ready for it to be 5:00, and so was I! I was picking up a part that my BF ordered on-line this morning and paid for. I understand the need to make sure I was picking up the right part, ordered from the right person, and paid for; but is it necessary to have to show my i.d. when I have the card he used to pay for it in hand? Idk, I appreciate the security, but sometimes it's a little much. And, in making sure I had my id, they lost a sale of engine oil I had asked for before he had to ask me for my i.d.. (which I had to go back outside in the rain/snow to the car to get my embarrassing i.d. - don't even get me started!!). The staff, while frustrated for their own reasons were helpful and the store was clean. The part had been ordered this morning and there were no problems picking it up. All in all, a good trip. ?
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December 2023 by Steve Jones
Outstanding crew here
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August 2023 by Charles Philippart
Thank you Napa for taking care of us in Monroe by far the best auto parts store in town. I've been a customer for 25 years and it's great to be helped by the same faces that were there 25 years ago you have the bolts and studs you have hydraulic hoses and if there's something you don't carry it'll be here tomorrow. You can't beat the customer serviceThamk you
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May 2023 by mike ben
Excellent customer service. It's always nice to go into a business, and you're greeted with a smile and a hello. I had called the night before to order a part, and they said they would have it in by 8 am. Called the next morning, my part was there, like they said.
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April 2023 by Johnny Nitro
Excellent customer service. It's always nice to go into a business, and you're greeted with a smile and a hello. I had called the night before to order a part, and they said they would have it in by 8 am. Called the next morning, my part was there, like they said.
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April 2023 by S Dootson
Mo roe napa might not have every part when I need it but they can get it within reasonable time and can get it right the first time . No unnecessary parts don't fit return B/S. Keeping it simple so the competition looks stupid. Napa your friendly neighborhood competent auto parts store.
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January 2023 by Jeremy Andrist
For years, the go-to auto parts store, friendly, knowledgeable staff. Thank you!
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November 2022 by Sheena Mcfarland
Wonderful helpful employees here
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September 2022 by Leslie Willmann
Super friendly and helpful
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September 2022 by Robert Pierce
My employer has an account at this location, and am I happy they do! I'm always greeted promptly, offered great options of products, and provided assistance to load my vehicle. Every employee, and the ownership needs tom be commended for the great personal service they provide every customer.
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July 2022 by David Eggleson
I go there to get all my repair supplies
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June 2022 by Bryan Jameson
"Bolt Bins" Yep! The only auto parts store in town where you can either match the bolt you need or upgrade to a higher strength or Grade of bolt, nut, washer, stud, etc.. Large selection of OEM & Aftermarket parts. And the only place to get 3 pairs of gloves for around $10 that are Durable & Dexterous.
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December 2021 by Bry
Far Above and Beyond what you'd expect from an auto parts store.From finding out why my old exhaust manifold mount bolts on my 454 didn't match either metric or sae threads (excessive heat and torque stretching the old bolts) and having a wide selection of studs & bolts on hand to find a suitable solution to watching them fill radiator fluid for an elderly lady who stopped by but didn't buy anything from them to their extensive knowledge of parts makes this Napa Auto Part in Monroe my go-to parts store.
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December 2021 by Steve Anderson
Help full staff easy to fi and stuff out on the floor quality parts
