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October 2025 by Mara Jacroux
Not once but twice prescriptions were not handled correctly. First was waiting there to be filled for over a week NO CALLS nothing! Then I have to call due to blinding migraines from not having my medication only to be informed “oh yeah we don’t have enough to fill it”. Plus,the attitude of the person who answered didn’t help. I am always open to something that might be a good reason for lack of follow thru but this was not the case. No one ordered it when it was sent there!!! I was waiting and no calls no text nothing! Then today I need my husband to pick up my medication and someone decides that because they don’t have a “good enough profile on me” that they don’t feel “comfortable enough” to give me what MY providing doctor, who has been my care provider and decision maker for my health for MANY years prescribed! A medication I have taken many times and they decided to tell me about “what their school said”…My doctor has been educated for many years and knows what I can tolerate and what side effects each medication may cause for me. I am well aware of my potential side effects of the medication and someone decided she knew better than my doctor. My prescriptions are now transferred out! I am sorry but when someone needs their medication a doctor doesn’t send over something on a whim! They have it prescribed for a reason! Pharmacist are to see if there are any drug interactions, insurance check and make sure the dose is correct. You don’t get to make calls for the doctor and withhold someone’s medication because YOU don’t know “the whole picture” as I was told because my pharmacy profile isn’t large enough for you to feel ok. This is exactly why I didn’t use Safeway in Seattle anymore. This is what happened in Seattle..Chewing gum while helping customers out and then also telling me they didn’t have any orders when it was sitting on their fax stack for DAYS. I asked them to check the fax which I could visually see and it was stacked with many papers that you could tell no one had checked in a very long time. I don’t usually have to write a poor review, but I worry for others that have heart medication needs or diabetic that are critical for care with no gap and someone might decided to play interference because they feel they know more than a prescribing doctor. I’m very disappointed
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September 2025 by Osherdick osher
Very nice clean store!!!
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June 2025 by Scott Willis
They've been very helpful and reliable, save for one med that had a worldwide shortage.
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September 2024 by Jessica Lopez
Ckean store and staff are very helpful.
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September 2024 by Ima Catherine Maia
I have been going here since the 90s...best pharmacy in Monroe - hands down.
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February 2024 by Phillip Jackson
Prescription returned to warehouse on the 13th day after being sent, because it took 12 days to fill... a pickup window of one day is too small :(I need to be able to rely on the availability of filled prescriptions.Jan 11-Day 1: Prescription sent to pharmacyJan 21-Day 10: Prescriptions not filled, was expected Jan22Jan 23-Day 12: Prescription filled in the afternoon, got text notificationJan 24-Day 13: Prescription sent back to warehouse and is now on back order due to "not being picked up for 13 days"
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November 2023 by Catherine Zylstra
My husband and I went to the Monroe, WA Safeway Pharmacy this evening to receive our Covid-19 and Flu Vaccination but our health insurance card information was rejected by the Pharmacy's computer. Our insurance card through my husband's employer is current - we use it regularly and recently at Rite Aid in Monroe. We used it to receive our last Covid-19 booster last May at Pharm-a-save in Monroe. The female Pharmacist was very nice and she was doing everything in her power but the computer simply would not permit our insurance information to go through. I contacted the store manager after we came home and the store manager explained that the Pharmacy, though situated inside Safeway is not really a part of the Safeway store. This might explain why so many people on this review site are so dissatisfied with the Safeway Pharmacy. If the Pharmacy is not a part of the Safeway store - and the store manager did not even know who owned the Pharmacy -- then where is the accountability for when something is amiss? It is not the fault of the poor Pharmacist or Pharmacy staff -- I think they are also on the same receiving end as the rest of us -- the blame belongs to the Corporate Office. When a business becomes so large that profit is all that matters, then the human element is cast aside. And I suspect there is truth in my perception.
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October 2023 by jan roberts
I’ve used Monroe Safeway pharmacy for as long as I can remember, even before they moved up the hill from Main Street. They are professional, efficient, caring, prompt, friendly, and careful. They get all the stars.
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October 2023 by Oscar Ringness
Efficient, polite, and have knowledge
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October 2023 by Anonymous Pita
I will stop and pick up my meds only when Hannah is working. Everyone else is okay but Hannah is awesome.
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May 2023 by Jazmynn Perkins
Awful service. Prescriptions are never ready when they say they will be. They do not care if someone goes without important medication. Staff are hardlyever friendly. Worst pharmacy in Monroe!!
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March 2023 by Anonymous W
I will stop and pick up my meds only when Hannah is working. Everyone else is okay but Hannah is awesome.
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November 2022 by Scott King
went there for chicken and pasta last night..
usually good.. but last night my whole house (6 people) all vomiting sick from that food last night.. all hours of night my family rotating in and out of the bathroom.. it was the worst I've ever had from safeway and still not feeling good this morning.. my family will be spending there weekend home not far from the bathroom.
quality I believe is going out the window at this safeway.. use to love it and as a buisness owner we like to support local.
but with quality going away we will prepare meals from home from now on....
bring back the Albertson deli chicken..
hands down 100%better
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October 2022 by Jessica Thomason
I have used the safeway pharmacy for prescriptions my entire life. Today I had the absolute worst experience and will never use their services again. I am flying out tomorrow on vacation and went to pick up some anxiety pills my doctor prescribed. The lady would not fill it because she said he set an expiration of October 28th. I'm like it's nowhere near October. She said she still couldn't fill it.
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June 2022 by Kaytlin K.
be extremely careful here especially at night! last night I came here with my brother and we were getting cheese cake for movie night and some other stuff while i was by my self looking for a drink I had a guy come right up behind me and he was so close it caused me to turn around and when I saw how close he was I jumped. i felt really bad energy from him. will not come here at night alone
