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August 2025 by James Burnham, Ed.D. (drjamesburnham)
This place overcharges for Amazon general delivery.
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August 2025 by Ryan Coxey
The workers were so helpful and accommodating. Had everything I needed and provided clear direction on how to navigate my needs.
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July 2025 by Jody1309 LEMERE
It is clean and easy and fast!
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July 2025 by Theresa
I had to return to this store because I discovered that one of the Amazon returns I had dropped off had not been scanned into the system. I was concerned that my item was lost in the system, but Kyra went out of her way, patiently digging through the returns to find the missing item so I could get a refund. Her efforts saved me $140 today. Thank you!
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June 2025 by Jeff Guidry
These people are awesome. I live nearby and have been using this store for years and it’s always been top notch service especially when I was technology challenged. Cant say enough good things !
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May 2025 by ugandar.lakshmi borru
Very good service
Everything is in time and secure
People working here are very friendly and helpful on shipping
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April 2025 by Brian Komora
The Monroe UPS Store’s staff should be recognized for its outstanding customer service and unmatchable, professionalism, courtesy, and competence in assisting and facilitating my transactions.
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February 2025 by Kassondra Stanwood (Kassi)
Went here needing a handful of prints for work. I am newer to doing our printing and had some complicated requests that another store could not help me with. Hannah here was amazing and was able to get me exactly what I needed. All the prints look fantastic and it was much quicker and easier than expected.
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December 2024 by Grumble (Grumblemuncher)
The service rep, Kannady was very kind and professional. She helped me get my package shipping to the destination with ease. She was very polite and friendly, she was paying attention and listing to my needs.
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November 2024 by Andria-Neicohl Bender
At this store, they're always very helpful and extremely friendly. Answer all questions and try to make things as quick as possible for your customers.
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November 2024 by Ethan Teige
Everyone is easy to work with, kind, and efficient. Always feel comfortable and confident my returns and package questions will be answered and solved, and with other standout services like notary, lockboxes, and printing, I always feel like anything I need I can get there. I know that job is tiring and hard but y’all do such a great job and deserve recognition 🙏
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October 2024 by Karen Piller
Krisha was very efficient, knowledgeable, and friendly
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August 2024 by rocky peanut
I ended up spending over an hour in the store waiting for the staff to figure out how to put $200(10k in value) worth of shipping insurance on something. Even after all that they asked for proof of value which I provided which seemed to confuse them more. They had to call the manager/owner and then the corporate office because of the $200 of insurance. All I wanted was for them to be accountable and make sure the package arrived. At the end of the day I am using a different service. All it says to me is they want commodity value items with low to no accountability on their part.. bummer
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August 2024 by kathleen spike
Efficient, professional, smiles on all employees, helpful owner. They are the best.
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August 2024 by Jeneen R
Quick and feeindly service. Jackson was very knowledgeable and helpful