-
March 2024 by Mary Sophia Lee
One employee in particular, Kyra, at the Monroe store is kind, courteous AND patient. She goes above and beyond to help me get numerous things for educational projects printed. Pictured here is a large notebook containing 170 pages she printed out for me.The staff overall is courteous and efficient. They swiftly and successfully got returns back to Amazon.
-
February 2024 by Sherri Zobell
Absolutely love this UPS store! Everyone is so kind and helpful with a wide variety of reasons to go in.. From printing my quilting patterns,Amazon returns and best of all mailing my monthly “Care Packages to my Granddaughter Annie.
-
February 2024 by Rebekah Tipton
They make my Amazon returns so easy
-
February 2024 by Kim Telford
It's over priced
-
January 2024 by Yogesh AM
Quick and friendly staff, very well organized.
-
April 2023 by Kevin Erickson
I recently visited my local UPS store and I have to say, I was truly impressed with the quality of service. The staff were professional, friendly, and incredibly efficient, but what really stood out to me was the return of a long-time employee, Wyatt. I had heard from other customers that Wyatt had been away for some time, but his comeback has made a significant impact on the overall experience.From the moment I walked into the store, Wyatt greeted me with a warm smile and took the time to answer all of my questions patiently. He even provided some helpful suggestions on how to package my items securely to ensure they arrived in the best possible condition. Wyatt's knowledge of UPS services was truly commendable and it was evident that his years of experience in the industry had given him an edge over other employees.What really struck me, though, was how Wyatt managed to handle multiple customers at once without making anyone feel neglected. He maintained a calm and composed demeanor, ensuring that everyone received the attention they deserved. His ability to multitask and provide personalized service to each customer demonstrated his exceptional work ethic and dedication to his job.Moreover, I noticed that Wyatt's presence seemed to have a positive influence on his coworkers. The atmosphere in the store was one of collaboration and camaraderie, with everyone working together to deliver top-notch service. It was apparent that Wyatt's return had not only improved customer satisfaction but also boosted the morale of the team.In conclusion, my experience at the local UPS store was nothing short of exceptional. Wyatt's return has elevated the quality of service to a level that has exceeded my expectations. I would highly recommend this location to anyone in need of UPS services, and I will definitely be returning for all my shipping needs in the future. Kudos to Wyatt and the entire team for their outstanding efforts!
-
March 2023 by John B.
This location is nearly always crowded with a long line. However, the workers behind the counter make the trip worthwhile.Most recently, I was helped by a young man named Jackson. He was remarkably fast, kind, and helpful with my business shipping.I keep returning because they are all such wonderful folks. Sometimes, that makes all the difference!
-
February 2023 by Kristina Anderson
They were so incredibly kind! The nice gentleman gave my little one a candy cane and I had a nice chat with the lady while she was working bagging up my stuff. Best ups store I have been to. Thank you guys!
-
February 2023 by Dee Cee
Better than the Lynnwood UPS Store. Lynnwood has bad press ratings. I haven't had a problem with this store here in Monroe
-
December 2022 by Rick Moranis
Visited and was surprised that an employee (Brent) had asked customers to wait outside in the freezing cold, literally 30F with snow, instead of inside the store where there was still space for customers to stand in line. Was quite rude to customers in *demanding* others wait outside without any apology, sympathy or explanation whatsoever. Why didn't the manager do this, what was the reasoning behind this, and why was this even acceptable? I gave corporate a call as well to report the incident. No customer service was displayed at this location either, no customer-stacking e.g. "we'll be with you soon," in fact the other employees didn't seem to have a sense of urgency whatsoever as others were out waiting in the cold and instead took their time between transactions walking around without tasks and talking to each other.Took a photo of the poor customers who had to wait outside in the freezing cold. Some actually left before even going into the store!
-
November 2022 by Ruth Shapovalov
I deeply appreciate the help of Birju Patel in getting postcards printed for my HOA in record time and with excellent customer service. You saved my sanity.
-
October 2022 by Dr. Anna DiNoto
Always have a positive experience. Staff are friendly, efficient and helpful. Line moves fast!
-
June 2022 by Cindy Saunders
On two occasions over the last week we visted this UPS Store location for notary services. Both times the staff were friendly and efficient. Not just with us, but I observed it over and over again with other customers. Thank you for your outstanding service.
-
May 2022 by Sunny shine
This store has the most awesome people around, I had issues at my destination “Honolulu” and they helped me in every way possible Brent you are forever in my heart. Your concern and customer service is second to none. I wish I could give you and your store a million stars ⭐️
-
May 2022 by Joe Schmoe
I only use this location for dropping off Amazon returns, and it is perfect. Super fast in and out, friendly employees. thank you
