“I own a 2013 Kia Soul, and getting the battery out is almost impossible for me. I called Ed's to see when they would be able to check if my issue is the battery out alternator. Diana told me I could bring my car in the very next morning and they would check it and replace the battery if necessary. It was indeed my battery, and Brenden is a gem. He took the extra time to replaced my battery, even though it's such a pain, and was very cordial in answering my questions. Everyone working there are wonderful and they did not talk down to me. I asked about another part for my vehicle, and found out their price options are lower than other auto shops I've spoken with. Fantastic customer service and great prices. Thank you! You have a new dedicated customer!”
“Since Moving to Morton in 2017 I have purchased 3 vehicles from Jim Van Cleve. The experience in both the sales and service department's has been 5 stars all the way. I wouldn't consider buying anywhere else. As a side note I retired from 40 plus years in the retail automobile business. I only wish my previous dealerships could hold a candle to Jim's staff in the customer service department.”
“I started using Van Cleve Ford back in 1990 for fleet repairs and troubleshooting. Their service department was the reason I abandoned buying Chevrolet and Dodge trucks for our business and went with Fords whenever possible. The other local chevy and dodge dealerships always seemed to find just one more thing to add to repairs, or charge more than quoted. That never happened at Van Cleve, and several times they came in under the quote. 34 years later I'm still trusting them for honesty and quality work.”