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December 2023 by Cody Griffith
Showed up to get my prescription after a car accident and was told to come back at 3:50pm, which i did and the pharmacy told me they were closed and locked the door and rudely told me to come back Monday. Absolutely terrible and rude people here.
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December 2023 by Kyle Coby
Worse pharmacy ever.... dont waste ur time going there drive outta ur way if u can to avoid this place unless u dont need ur meds rite away and wait or for them too say it will be ready so u go thwre and they tell u to come back tomorrow to waste more of ur tine i dont not recommend this place at all
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November 2023 by Kyle C.
This place is a joke how is it still open and the owner Sandy does nothing about it its always wait even when called ahead in advance... this place needs to be shut down....I highly recommed Kirks pharmacy in eatonville
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November 2023 by Trinity Carrell
I would give 0 stars if I could but honestly they should just take the whole pharmacy out. I don’t think any of them even went to school or have any sort of training to be handling medications let alone be a whole pharmacy. The actual pharmacist (the man) is kind and always super helpful but everybody else is a joke. I went to get my son’s antibiotics filled (an oral liquid medication and two lotions) called it in and then went in and they still said a 3 hours wait… here comes three hours and they still didn’t have it done and didn’t START “filling” his meds until I had walked back in for the second time that day. I refused to let them push me out any longer because my son is an infant and at the end of the day his life could be on the line just because they don’t want to do their job . Horrible horrible experience every time and everybody’s so rude constantly besides the man.
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November 2023 by carinna vogl
WORST Pharmacy ever! Do yourself a favor and save yourself time & frustration and NEVER GO TO COLTONS. Employees are rude. After your doctor calls in a prescription for you, then you still have to call them to have it filled. Then wait a few days even though they tell you it will be ready today IT WILL NOT BE READY TODAY! It would be better to HAVE NO PHARMACY IN MORTON THEN TO HAVE A PHARMACY THAT IS SO RUDE & INCOMPETENT. CANT WAIT TILL ANOTHER PHARMACY COMES TO TOWN AND THIS PLACE SHUTS DOWN! Told my Morton Doctor this information and she said she knows how terrible they are and that’s why she suggests going to another pharmacy To all her patients and never go to Colton’s.
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September 2023 by Melanie Williams
EVERY SINGLE TIME!!! I have a prescription to be filled!! I know it's not going to be ready! So... I ALWAYS call first! Example; 3 weeks agos prescription, I called, was told it would be ready in an hour, went in SEVERAL hours later and was told it would still be an hour!!AGAIN Today I call at 2 to ask if the prescription called in yesterday was ready, (yes I understand it was Sunday and they were closed, also why i wanted until later afternoon to call) they told me it would be ready by 3 pm, I waited a little longer, however went to pick up at 4 pm and was told it's still in line, "they moved it forward, but unfortunately it's STILL going to be 30 minutes out" I don't have 30 MORE minutes! I had to drive 30 minutes to get there! I have kids in sports and wont make it back before 6 pm so now I have to make a special trip again tomorrow and hope and pray its ready! In the mean time the entire reason for getting the prescription is being put off even longer to get started Someone please open another pharmacy less the 60 minutes away! Altho seems IF I drove 120 minutes, I MIGHT actually get home with my prescriptions on the same day!!!
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September 2023 by Sierra Simon
Worst pharmacy lewis county has. Waited over a week for them to fill 1 prescription, that still isn't filled! Very unprofessional and rude when I tried to call. She actually hung up on me the second time and sent me to pharmacy voicemail the third time. I called my prescription in somewhere else because after over a week of waiting I couldn't wait anymore. I want my son better, not a rude response from someone who doesn't want to do their job.
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September 2023 by Devil White
I dont know a single person whos had a good experience with this pharmacy. Their employees lie about filling prescriptions so when you go to pick them up they won't be ready. They don't start filling until you're physically in the building. I called 3 days in a row for a prescription to be filled and every single time they told me they'd "put it in line" but when I'd call the next day to double check its ready before I drive there they say it's not. It's frustrating having to wait several days for one script to be filled but it's even more frustrating being lied to over and over about why it's not. Making excuses to why you cannot do your job is highly unprofessional. I'd rather be told the truth as to why I have to wait rather than being told "we ran out of meds" (suddenly four or five days after the prescription was sent in) which is a lie because I highly doubt you'd be out of medication for multiple days in a row. The truth might be "we took too long to get to your prescription so by the time we got to it we didn't have enough to fill". Not only does this pharmacy lie but if you have a primary and secondary insurance they make sure to run your prescriptions through the insurance that is going to charge the most. They have also given me and my family the wrong prescription more than once. That could kill someone if they dont pay attention. I know I'm not the only person who has had issues with colton pharmacy. Every single time I've gone in there someone is frustrated and upset that their prescriptions are not ready. This pharmacy plays favorites with the community so unless you know the people working here you will have to wait days for your medication. Do not go here, you'd save more time and money just going somewhere else.
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August 2023 by cheryl jones
I went to rapid care for dog bites. Care was quick and prescription was called in. I waited over 4 hours for my prescription to finally be filled. I could have driven to Vancouver, saw my doctor, had prescription filled and driven back again in less time. NEVER AGAIN!
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August 2023 by Christina Thorpe
I moved to Morton 3 years ago. I have had a handful of prescriptions filled at Coltons. Only once have they filled it when they said they would. They never answer the phone, leaving a message with the front does no good. You have to drive there and speak with them to be able to request your medication. I have pneumonia and had to get antibiotics last Friday tried calling 3 times before finally driving there to requestit, then drive down twice more and waiting over 30 minutes the last time, then driving there again on Tuesday morning at 830 am to get 1 med filled of my husband's and 1 for me, they said it would be ready by noon, at 12:15 mine was done but they hadn't started husbands, said it would be done around 3. I reiterated to them that I am sick with pneumonia and asked if they were sure by 3, when I got there at 3:10 and again they hadn't started it, they told me it would be done no later than 5pm. I went in at 5:15, they still hadn't started it. At 6pm (closing) it was finally ready. The owner/management has to know how horribly short staffed they are. I drive 1.5 hours to Enumclaw to get my meds and I get them faster then the 5 minute drive into Morton. The employees need help and a couple could use some customer service training. It is almost understandable that they are cranky because unhappy customers are not nice to them. The frustration is real, people are sick and need medication, us customers should NEVER have to drive there to request their medications then keep driving back because they don't answer the phones and don't get them done when they say they are going to. I do not and will not recommend getting any medication filled at Coltons pharmacy unless the management changes
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July 2023 by April Henson
My daughter is on meds that are imperative to her health. There is no room for mistakes with these meds. This pharmacy doesn't care about the health and well-being of their clients. We will be changing pharmacy and having to drive twice as far in order to get her meds filled properly, as the doctor has written the prescription. Because this pharmacy keeps filling it as it has been which is half of the needed dose! Please stop screwing around when it comes to meds that are imperative for physical and mental health. You are causing unnecessary mental breakdowns and risking a lawsuit.
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July 2023 by Rene R.
I'm giving 2 stars only because the pharmacists are very friendly and helpful. The incompetence of this business is mind numbing. All the complaints that they never have your prescription ready are on point. If they tell you 'a few minutes' after you've been waiting for an hour... pin them down. I confirmed my doctor ordered a CGM. They called my husband to the counter and said the doctor forgot to order test strips. What?!?! Then she just walked away shaking her head stating it was a mystery and he waited another 45 minutes coming hime empty handed. We could've driven to Chehalis and back faster than the TWO days it's taken to NOT get a prescription filled.
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July 2023 by Nairi Allmand
This pharmacy does not respect people’s precious time (that we can’t get back, by the way). My husband and I are fed up. I highly recommend going elsewhere.
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July 2023 by Patrick Wilson
It takes them a long time to fill your prescription after the doctor sends it to them it can take almost all day. But they are very nice people ?
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July 2023 by Darryl A.
I was on hold to get through to the pharmacy for ten minutes without success. The employees try but the management could improve.
