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May 2022 by Phil Johnson
Fast and professionalService.
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March 2022 by Ted P.
My teenage son was charged more than $200 for a repair estimate that was vague ("possible pump"..."replace with new transmission") at best, and otherwise useless (suggested repairs not included in our request). Bigger issue was no communication in advance such a charge - or any - could be expected. I share some blame by offering the benefit of doubt before my son requested the repair estimate, but urge others not to make the same mistake or trust the place at all. Esp youngsters or anyone the owner (?) can take for a ride, like he did us. I can't comment on the quality of his workers or their work, and will never trust the shop enough to find out. One crooked joint..
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December 2021 by Google user
These folks here are amazing. They were slammed like everyone else in town but I was flexible and so were they. I left my car here for a week and they fixed EVERYTHING!!! And Addy reasonably priced. I had my auto gurus (my big brother and sister) review things and even they were impressed. Service was epic. Pricing was perfect. My car Stella is purring like a kitten. Thank you thank you!!
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November 2021 by Sophia Lopez
These folks here are amazing. They were slammed like everyone else in town but I was flexible and so were they. I left my car here for a week and they fixed EVERYTHING!!! And Addy reasonably priced. I had my auto gurus (my big brother and sister) review things and even they were impressed. Service was epic. Pricing was perfect. My car Stella is purring like a kitten. Thank you thank you!!
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November 2021 by Nothing Special
Shop wanted $4800 for a Tcase swap.I did it myself for $320 total. Most of that was diesel, angrily driving 400 miles to pick it up. 12 hour labor quote swapping input splines, a job that took me 20 minutes.This company survives by targeting the inexperienced and overcharging insurance companies.*Smh*
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August 2021 by Steve D.
Had a horrible experience at Woodard auto repair. We took our Bronco in 5 times for a coolant leak and we're charged over $1600. The owner, Jim Anderson, who also owns Basin automatic transmission, finally told us to take it to another shop. He then refused to pay for the other shop's repairs or refund any of our money. Steve D
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June 2021 by Paul Walker
My Fiancé had her 2002 Ram 1500 worked on 9/25/2018, they deemed the transmission bad. After having them replace the transmission for $3,410.97 the problems still exist the driving characteristics are identical to when the transmission was initially taken in to be looked at. Due to charging issues, the pickup didn’t have 3,000 miles put on it, I realize we’re getting close to 3 years since the work was done but you would think a small business, where reputation is everything, would stand by their work.Service: Transmission
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June 2019 by Jeff Willis
Good fast work
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June 2019 by mary alburtis
Always fixes things right
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February 2019 by kelby cole
Over priced . Guy dose not know how to rebuild a transmission. He just buys a rebuild or remand transmission and put it in . If you go anywhere take are care or truck to Brent's transmission down the street from this place . Don't want your time being husseld by this over priced and under qualifyed business . My transmission in my truck was good I just needed it rebuild cause I could tell revirse was starting to go . I called Brent's and 2200$ to rebuild it . Over 3000$ for basin automatic transmission to just pull old one out and put in new one .
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October 2018 by Bridget Johnson
Jim and his staff were very helpful when my daughter and I were towed in from the freeway. He quickly discovered our transmission was shot! He was able to give a quick estimate and dropped us off at a hotel for the evening. Thank you so much Jim for helping us and making us feel safe! We are forever greatful!!!
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May 2018 by Johnie Forbes
Fast and friendly service!
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February 2018 by Jacque Anderson
My transmission needed to be replaced and I choose this transmission repair shop due to their staff being very knowledgeable and the outstanding warranty they offer on their transmission. They towed my vehicle for FREE and got the repair done in a timely manner. I'm back on the road and happy with my vehicle and feel great knowing that I have nationwide coverage on my transmission. Thank you Basin Automatic Transmission!!
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February 2018 by Afton Hartsock
The staff here is very knowledgeable and then they give you a great value for your money and they are super dependable. I wouldn't trust to take my vehicle anywhere else.
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July 2014 by Lacey
Thank you, Basin Transmission!!!! We finally made it back from our vacation, which should have been terrible considering that our transmission went kaput in Moses Lake... a long way from Lake Cour d'Alene. Thanks to Jim, Brandon and the crew we were able to launch our boat, camp and enjoy Moses Lake in style while our Ford Superduty was nurtured back to health. Exceptional service, honesty, hard work and a personal touch truly set your business above the rest. The rebuild on the transmission not only stayed within the quoted price but was completed FAST and is now better than ever! Thanks again for everything that you did for our family ;) Without such a great business we would have missed the Fourth of July with our family in Montana. You are now responsible for the single greatest "breakdown" story in history: We were forced to spend a few hot days enjoying Moses Lake while camping at the wonderful Pier 4 RV park... swimming pool and all :)
