Hot Spring Spas and Leisure is a family-owned business in Moses Lake, with nearly 20 years of experience in pool, spa, and fireplace service and sales. Customers appreciate the neighborly customer service, expert advice, and fair practices that come from a small business tradition. Many reviews highlight the company's professionalism and quality workmanship, particularly in repairs and installations. One customer praised the installation of a Blazeking Catalyst Wood Stove, noting the team’s efficiency and attention to detail. The store is recognized for its excellent pool maintenance services, including water testing and supplying necessary chemicals, with a special discount for returning customers. New pool owners feel supported by the knowledgeable staff, who take the time to explain products and services without upselling. The helpfulness of the staff, including the manager and office personnel, has been noted in meeting urgent deadlines and ensuring customer satisfaction. Overall, Hot Spring Spas and Leisure is highly recommended for anyone seeking reliable and friendly service in the pool and spa industry.
These guys are legit, always working with us. Got the new liner installed last year. Glad to have them in tiwn. Often water test and never upsells us. Honest hard working people.
May 2025
What a great place, I moved to ML and brought my Hot tub with me. Pump one went out, they worked with my warranty department got a new pump and installed it. The repair guy was great very professional and did an out standing job. If I am buying another later I will definitely be shopping here!
October 2023
This is the place to go if you want to keep your pool in good shape. They test your pool water and have the supplies to take care of any problems you may have. If you bring your store bag back in when you visit you get 10% off.
