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December 2023 by Cassandra Adams
They keep rescheduling my appointment for times that won't work for me. I find out about it being rescheduled via text message the same day as my appointment. Then you call, and no one is there. You have to call HR Blocks main scheduling center and they assure you that an agent will be there for your appointment. Extremely frustrating. It shouldn't be this difficult for a 30 mi use appointment.
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August 2023 by That Girl
They couldn't get anything right all they had to do was file an injured spouse form, I've done it my self several years in a row. They couldn't even do that
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April 2023 by Taija Leslie
Come to this location!!! DON'T go to the location by Safeway!!Everyone here is super nice and knows what they are doing. Betty was super, super sweet. Got the job done, and was super personable with the whole family. Will definitely be back!!
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April 2023 by Phil Brown
The person that prepared my taxes was the best ever at it, hands down!!!
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April 2023 by Mike U
This year I had some questions and concerns, there wasn’t anyone available with long term experience and they mentioned a new lady who just started this year. I told them she had to start some place so let her do my taxes and she did a great job she was passionate about what she did and making her client feel comfortable thanks again Laura for doing such a good job on your first year keep up the good work it’s only up from here. Betty also checked my taxes to verify correctness and of course they were good. Betty has done my taxes for the past few years and is another reliable lady who can be trusted and gives an honest answer instead of beating around the bush.
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March 2023 by Xavier Hurtado
Best place to get your taxes done, recommend to everyone
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February 2023 by Monica “mccoolgurl” Diamond
Fast friendly and honest.
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May 2022 by Tracy Allison
Tax expert was very knowledgeable and helped us with what we needed.
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May 2022 by Jade Walker
I'm not a tech person. I would have done it myself if I knew how
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April 2022 by Alannah Munoz
Had my taxes done here by Heather Falconer, she didn't enter the correct amount I received for child tax credits I received. She had me believing I was going to receive more and I actually am. When I called to speak to her about this mistake and get clarification, she was rude and said I didn't say anything about the second letter I received for my husband, in which I did. When we sat down that was the first thing I stated is that I was missing a letter and said we received the full amount(so to double the amount on the ONE letter i have). She continued to say I didn't say any of that and that it didn't matter due to the irs correcting it. Never offered to discount the amount of the cost for her to file them or even a future appointment. I will give up on other people doing my taxes as doing it myself seems to be less stressful than this.
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March 2022 by Ray Baker
Terrible place to do business. The sign on the door says walk in service. NOT!! I had to come in 3 separate times just to drop of my tax info because no one was at the desk. Then they call me a couple days later telling me my taxes are done and I need to come in to sign some papers. So, the next day I go in to sign and they don't even know what I'm talking about. Very incompetent people.
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March 2022 by Cody Purdom
Taxes were done amazing fast. Literally didn't believe her. Will come back to this branch again next year.
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March 2022 by Breanna Wahl
It was fast easy and i didnt even have to leave my house
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March 2022 by rebecca schaible
She is very nice and knows her job very well
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February 2022 by Justin Hahnlen
Heather was amazing she was quick and she explained everything that I had questions about she was a goddess in disguise...