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September 2022 by Emma Sidwell
Lines are a little long but the tellers are kind and work as quickly as they can. Very pleased with service and ease of banking with them. When I was shopping for a mortgage it was easy to get someone to talk to who listened to me.
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July 2022 by Cody Bricker
Horrible place to bank. I opened my account in Wenatchee and they where amazing. Helpful and never ran into any issues. Moved here to Moses and it wasn’t even a month into banking here and they messed up my deposit along with many other things. The new manager lady is not patient and rudely shooed me out of her office when I was trying to resolve an issue. I do not recommend this branch to anyone unless you don’t care about losing money here and there
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January 2022 by Jeff Lindley
Despite the bad reviews this bank has been awesome to me. Lots of friendly faces and helping build my credit. The staff always go the extra mile to explain in detail every question you have. Also if people have problems with fees it's probably your fault you didn't set up your accounts correctly.
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October 2021 by Eve Luppert
I have been trying to get my money out of the bank for over a month. I was told, (despite the fact that I finally got a court order) that your legal needed to review it and it would take some days. No one is calling me back (Lena). And I don’t live in a town with a branch so I am relying on people being responsible to their customers, which I have found in the 3 branches I have dealt with not something that Key Bank looks for in employees.
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October 2021 by John Rangel
Should be called "Fee Bank". Enough said.
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March 2021 by Jeremy Scott
I had a very uncomfortable experience there. First of all the place already dark and gloomy. The teller he wasn't making you feeling like you're welcome. They're making you feel like you need their service more than they needed you to stay open. I got greater service over at US bank. I ve been with keybank for years and this is the worse service place.
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September 2020 by Whisper flame
I opened a keybank account when I started my business , over a year ago. I tried every other bank in Moses ,and the tellers treat you terrible. Walking into keybank and being greeted and helped... they make you feel like family. They have helped me to financially plan for my business and huge family. Hats off to the keybank family and business. You guys are great!
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June 2020 by Howard Bailey
This is the worst financial institution I have ever had to deal with. It is 100% fee based Bank that will charge you he's over and over again. Opened a free account and every month they have charged me fees
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October 2019 by Morgan Rosin
Personal or business banking, key in Moses has always been great for me. Thanks, awesome job
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September 2019 by Scott Gadberry
Does anyone work here? And does anyone know what and how to do it?
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June 2019 by Julio Grullon
You are going to charge me $4 to take my own money out just because I don't bank with you?
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March 2018 by Mukesh Patel Asotra
So Nice
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March 2018 by Jacob Rearden
Everyone was nice and friendly. Very helpful and quick getting a loan and setting up a bank account.
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October 2016 by Kristan Zickler
Go anywhere else Customer Service is terrible.