-
January 2023 by Jessica Galster
I have had nothing but rude interactions with the owner of this business. He gets angry, short, and rude with people parking in the gravel area nearby his units because he says the cars are on his street and in the way of his customers (which they are not, there is plenty of space for people to drive through to the units) and that it is clearly a marked street. The only way I knew it actually was a street was on google maps. There is no way to know where the street begins/ends. Instead of fully explaining to people he has left rude notes on cars, screamed at multiple young women about it, and still hasn't cared enough to actually mark any part of the gravel area as a street. He just yells and throws a tantrum at everyone he sees park in "The street". Yes, I know this isn't relevant to the actual quality of the storage units, but the way he is handling things to make it better/more accessible for the customers is incredibly rude and childish. He needs to talk to the city or the owners of the properties surrounding the graveled area to fix the problem. Not scream at people or leave letters to people who have no idea about this very well camouflaged street. If you have encountered this man doing that, it is awful and I am sorry. I just want to put the word out there about it.
-
February 2021 by Albert Wise
Friendly staff.
-
April 2019 by garzais
Moved to a bigger place and didn't need my storage anymore, so I cancelled it the end of January. I was on auto pay for a while and they charged me February and March. Very rude owners, I call this month to try and get my money back, stopping the monthly charges and getting my deposit back and the old hag just wants to get off the phone with me, saying "I'll tell the guy who handles the finances, he's in Seattle". Didn't apologize or say sorry or anything. I'm sure I won't get my $35 deposit back. Don't rent from old people, they're clueless, helpless, deaf and lazy. When the El rancho motel on pioneer drive handles things like books and finances, instead of an actual storage office you know things are gonna be shady. I gave up on calling them, but my card company blocked their greedy hands from taking more money. Glad it was one of the small units.
-
July 2017 by Kevin Smith
Secure facility, fence, gate, etc. The El Rancho Motel just around the corner takes care of the rental paperwork and monthly payments. Very reasonable rates!
