Lowe's for all of your home improvement needs. Stop by the local Moses Lake, WA Lowe’s to pick up gardening supplies, check out new appliances and paint colors or try out new patio furniture. This is a great store with everything you need. It really is all about the people, and right now they have the right people, providing top notch and wonderful customer service. Customers note the great selection and the quality of the brands and tools they carry. It is always a great visit. However, some customers find the customer service in store is almost non-existent at times, with difficulty finding someone to help. The store has a lot of self checkouts, and some would prefer at least one staffed checkout stand. There have been significant issues with warranty service and repairs on certain items, where customers were told the store does not repair items and could not provide help without a receipt, leading to frustration. Despite these problems, for many, Lowe's has always been a favorite.
We went this afternoon to buy a new toilet. It was a great experience! Evan helped us choose one and was so polite. Everywhere we went, all were so friendly and full of knowledge. Paola, Susan, Madeline, all were so pleasant!Never realized that buying a new tiolet would end up being such a great thing!
July 2024
I always find what I need or something that will work. Large selection and friendly helpful employees.
June 2024
Very helpful some are more knowledgeable than others but mostly good experience.
