-
November 2023 by Shirley Arreola-Kern
Seth went above and beyond to help us get a car. He stayed past closing and found us a bank that would work with us. The process was made as painless as possible. his professionalism continued well past the sale. This is the third vehicle for our family from Moses Lake Family Auto.
-
November 2023 by Fernando Camarena
Really respectful ppl treated me like family they showthere best interests and are in you your favor they will take care of you! Great place to get a new or used vehicle they helped me out so much
-
October 2023 by Muriel Johnson
The salesman were very nice and polite. Seth did a really good job at explaining things to me about the car that I bought. And I am very pleased with it. If you want a good deal, stop buy And look what they have on the lot. Cause they won't sell you a car that don't fit your needs. Which I think is very special these days. With salesman.
-
October 2023 by Barry H.
I'm extremely happy with the vehicle that I purchased.I have bought many vehicles over the years from Moses Lake Family Auto and will continue to. Top quality service and honest deals makes it so much easier to go back again and again.
-
August 2023 by Brian Mathis
They did not have much for used cars. If you are looking to spend under $15,000, don't bother checking this place.
-
May 2023 by Don Blair
First time I’ve ever been profiled. Salesman walked up to me and said “this one is expensive, we have a cheap one over there”. He was insistent, that I consider the cheaper vehicle before even introducing himself.
-
March 2023 by Aidan Stuvland
Was very flexible with me when my bank wasn’t being flexible. Great customer service and took their time to help explain to me what was going on. Great company
-
March 2023 by clay hayes
They really take care of the customer. Will definitely be buying my vehicles from here from now on
-
November 2022 by Ben Getz
We had a smooth and seamless upgrade to my wife's daily ride. They were courteous and offered many options for her to test drive. the process was quick and smooth, Seth and his brother and the always cheerful Dale were good to work with.
-
November 2022 by betty ruelas
Really nice family . They were Great !!!
-
October 2022 by Leyla Alicia
Amazing facilities, lots of awesome inventory for all your road trip plans, good energy flowing among team members, we found our cool Jetta in stock and in less than 30 minutes we were driving it home. Customer service focused sales department. A must stop place before you buy a car anywhere else.
-
August 2022 by MJ Blossom
0 STARS OUT OF 5 Wouldn't recommend they are very inconsiderate and don't care about the customers we recently bought a car that never had a change oil, and it was given to us with other problems that they didn't disclose.
-
February 2022 by Travis1 Eicher
Moses Lake family Auto, I will never recommend them to anyone. They won't even put energy and time into fixing a small issue with a vehicle I went in to see about buying that they took in on trade. I told them and showed them the issue and told them that might be a deal breaker. I called them today and they told me they were not going to fix it. I wouldn't even give them a star but this thing makes me give them at least one star. This was the first time and it will be the last time I will try to do business with them. I would not recommend them to anyone at all.!!!!!!!!!!
-
December 2021 by random stuff
Made everything clear and fair.. and was open to working with me to make sure I was able to get what I wanted in the deal that worked with both of us
-
June 2021 by Israel Mendoza
Quick stop
