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March 2022 by Laura E
Money Hungry thief's. They ask for a deposit on a car and end up keeping the deposit if you decide not to buy the vehicle
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September 2021 by Amanda DeVries
Aaron and Winter have gone above and beyond with a vehicle purchased there and also a vehicle we brought in needing work. Great honest mechanic and dealer, highly recommend for vehicle sales and mechanic work.
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June 2021 by Pamela Matheson
Great work great family!
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May 2021 by S Karens
Honest, accomadsting and reasonable. Had well over $4000 worth of work done over several years and trust them explicitly.
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February 2021 by Millie Espaillat
We dropped off Penske truck at this location. We were treated nice. The only thing I can say is that not a single person was wearing a mask, we did, they didn't.
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October 2020 by Jason Amundson
Sunday morning they were open and very courteous. They were happy to help me get my boat trailer fixed in a reasonable time and allowed me to make my trip home. Thank you again Jenkins.
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September 2020 by Greg P.
We were going home from Montana in our motorhome. We stopped in Moses Lake to get pizza when l noticed anti freeze leaking onto the ground. I spotted a large leak on the right rear side of the radiator. We had to stay overnight. The next morning l called Jenkins Family Auto Barn & drove our motorhome to have them take a look. They found an additional leak in the radiator. We had to put the motorhome in a storage facility down the street from them & get a rental car home. They spent a week trying to get a replacement radiator only to find out it had been discontinued. With the help of a radiator shop, an new one was built. They were very good about keeping me updated on the progress they were making & trust me, this was a monumental task they had on their hands. Our motorhome is 31 years old. After running our motorhome & test driving it, we picked it back up & drove it for 4 hours back home. It worked flawlessly. Great job Jenkins Family Auto Barn. I'd go back to them for auto repairs in a heartbeat. Greg
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June 2020 by Jessica Walker
The entire crew has always been fair and honest. I reccomend this shop to anyone in the area.
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April 2020 by Alicia Balderas
I had my car done here again and as always they exceed the expectation! The guys always make sure they get your car done and back in a timely manner. Definitely will be continuing business with them!
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March 2020 by Linda M. Allen
The friendly honest, caring staff. They will all go above & beond to help you
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February 2020 by Cassie Treglia
I can’t even begin to explain how thankful we are to Jenkins auto barn and everyone who works there. My boyfriend and I were traveling from San Diego in our van on a huge road trip and started to experience issues once in Washington. When we got to Moses lake we tried a couple different places to help us. We didn’t have an experience with anyone else close to the one we had with them. From the second I walked in the door Aaron started taking care of us as if we were family. He first gave us suggestions to try on our own before throwing money at it. Once we came to the conclusion that we couldn’t do it on our own we went back to them, they went above and beyond to help us. Gavin who did the majority of the work was amazing. He took his time making sure everything was right and explained to us what he was doing so we could fully understand the issue with the car. After spending most of our day there we were able to leave with the car fixed and a price that definitely didn’t amount to the work they put in. I highly recommend going to them for any of your car needs. They make me wish I lived here just so I would be able to use them for all my car needs. It is very hard to find people in this industry that treat you like they treated us. Thank you Jenkins Family auto barn for getting us back on the road and offering to stay in touch so that we have a successful trip.
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January 2020 by Cassie R.
I can't even begin to explain how thankful we are to Jenkins auto barn and everyone who works there. My boyfriend and I were traveling from San Diego in our van on a huge road trip and started to experience issues once in Washington. When we got to Moses lake we tried a couple different places to help us. We didn't have an experience with anyone else close to the one we had with them. From the second I walked in the door Aaron started taking care of us as if we were family. He first gave us suggestions to try on our own before throwing money at it. Once we came to the conclusion that we couldn't do it on our own we went back to them, they went above and beyond to help us. Gavin who did the majority of the work was amazing. He took his time making sure everything was right and explained to us what he was doing so we could fully understand the issue with the car. After spending most of our day there we were able to leave with the car fixed and a price that definitely didn't amount to the work they put in. I highly recommend going to them for any of your car needs. They make me wish I lived here just so I would be able to use them for all my car needs. It is very hard to find people in this industry that treat you like they treated us. Thank you Jenkins Family auto barn for getting us back on the road and offering to stay in touch so that we have a successful trip.
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December 2019 by June Rhyne
Excellent service! The employees are through with everything they work on. I would recommend Jenkins family Auto barn to everyone! Reasonable prices. You won’t be disappointed.
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November 2019 by Salina Davis
Alberto & Aaron are awesome!
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October 2019 by Allen Frazier
Mr Jenkins & the guys replaced an alternator in my ‘06 Subaru Outback. NOT an easy task, it’s a Subaru. During the process they discovered a couple of other issues that could have snowballed into major issues in the near future and saved me money doing so. I don’t care if you live in Seattle or Spokane (God forbid ), Jenkins Family Auto Barn is the ONLY place my car will get service from. It would be stupid to go anywhere else.
