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February 2024 by Angie's Bailbonds
Always available for questions.Efficient, knowledgeable, patient and friendly. Office visits are actually enjoyable!
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August 2023 by angie watson
I love this place. The women in the front are so helpful and friendly. Mark gives great tax service and maximizes his time. Always getting back to me promptly. they are ready for me whenever I "" drop -in" with questions, advice for my kids taxes and beyond.
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August 2023 by Amy Jury
Friendly staff and very knowledgeable!
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May 2023 by Ryan Walsh
Incredibly efficient team with a great attitude. Highly recommend.
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March 2023 by Laura S
Mount Vernon Tax Solutions Accountant Mark Heistad is an incompetent accountant and a liar. He said “I always get my taxes in on time” and this is not true. We gave him our documents nearly a month ahead of the April 15th tax deadline and thought all was finished on our part. Unfortunately Mark didn’t let us know something was missing until we called several weeks later to find out why we didn’t have our completed taxes. We then gave him the missing documents still a week ahead of tax deadline and Mark missed the tax deadline and filed our taxes late. He only files taxes on time if you owe money and are on top of him.After Mark finally filed our taxes, an amendment was needed. Unfortunately Mark amended the wrong year (2019 instead of 2021) he also copied and submitted our wrong mailing address to the IRS and refused to correct it so we couldn’t get our refund check mailed properly. Mark told us to call the IRS ourselves which takes hours and hours to get through. Do not use this service! The office staff is very nice and helpful but the accountant Mark Heistad is extremely incompetent, doesn’t accurately follow up/check his work, misses deadlines and he lies.
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January 2023 by Laura Smaling
Mount Vernon Tax Solutions Mark is an incompetent accountant and a liar. He said “I always get my taxes in on time” and this is not true. We gave him our documents over a month ahead of the tax deadline and thought all was finished on our part. Unfortunately Mark didn’t let us know something was missing until we called several weeks later to find out why we didn’t have our completed taxes. We then gave him the missing documents still a week ahead of tax deadline and Mark missed the tax deadline and filed our taxes late. He only files taxes on time if you owe money and are on top of him. After Mark finally filed our taxes, he copied and submitted our wrong mailing address to the IRS and refused to correct it so we couldn’t get our refund check mailed properly. He told us to call the IRS ourselves which takes hours and hours to get through. Do not use this service! The office staff is very nice and helpful but the accountant is incompetent, doesn’t follow through and he lies.
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January 2023 by Kevin Malone
I went with Mark at Mount Vernon Tax Solutions because he said he always gets returns done on time. I had a situation where I needed my return fast. It turns out that if you are getting a refund, he intentionally files your return late. I reminded him of my urgency yet he took his time. Then I needed one line revised, and he charged me the full price of doing a return from scratch so I got one return filed for the price of two. He only gives either paper or digital copy of your return but not both.This was the absolute worst experience I've ever had with an accountant. Go anywhere else.
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March 2020 by Dawn Nelson Alexander
Rod and team are very professional and kind. Have been customers for years.
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March 2019 by Daniel Hitsman
I use Addicks Taxbusters for both my Business Taxes and my Personal taxes. They have always done a great job for me, even sending me reminders for my quarterly excise taxes, which helped me avoid late fines!
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March 2019 by Stephen Winchester
Very good, he knows the ins and outs of tax preperation.
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February 2019 by Dana Graupmann
Rod & his team does ours & our families & friends taxes. He’s sharp, he cares and we love him!
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December 2018 by Steven H.
I have been using Addicks Taxbusters for many years for both my business and personal taxes. The service is excellent, and the staff is always very helpful and personable. Rod Addicks expertise is world class. Rates are much better than what you will get at one of the tax preparation franchises. I give Addicks Taxbusters my highest recommendation.
