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September 2024 by Jack Bayles
We travel 75% of the time and have seen a lot of RV service centers. I say this because Blade RV Service is in a whole other league. Their customer service, help AND quality is unmatched. We took our Jeep in for a flat tow system and they knocked it out of the park. Helped get everything, made room for us to get in and installed flawlessly. Many RV service shops rush through, 50/50 quality and on to the next one. Not Blade. Shout out to Steve (Service) and Juan (Tech) for the highest quality we’ve seen to date. We’ll intentionally seek Blade RV out in the future for service. Steve and Juan, you are an amazing team, kudos and thank you for making us feel like family, while providing astonishing service!
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September 2024 by John Moselina
Well spent several days trying to get a window replacement and install. Due my 5th wheel being a specific brand, apparently only one person deals with scheduling and ordering parts for the window replacement. I was told that on a Friday when I called. It was late in the afternoon so I called on Saturday and told that due to the holiday weekend to try Tuesday. I got through to the coveted brand specific employee! In which the individual wanted to start the classic customer run around scenario, and became condescending. I did not want any part of that, I asked to speak with a manager. Employee refused to put me through with the manager. I stated a explicit statement to the employee and took my business elsewhere. If you are about to spend a thousand plus dollars and want the run around and belittled by a employee this is your place.
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August 2024 by Dana Miles
Very knowledgeable and experienced staff. Also very helpful and friendly.
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July 2024 by P C H
The old woman cashier is the sorriest example of attending customer needs I have seen in a long time. I wish I could not have spent the $11 here and I’m positive we won’t be back to outfit our new rig. Negligible mask wearing observed too. Sad.
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June 2024 by William Leidigh
Phil has provided excellent customer service with prompt callbacks and answering my questions quickly. So far its been a great experience. Can't wait to pick up the truck and new RV once they are done!
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May 2024 by SONNY THOMPSON
Steve was so helpful. I love bring my trailer into Blade RV!!
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May 2024 by Marlo Eberle
We purchased an RV recently and picked it up today. Had a wonderful experience during our walk-through with Phil. He was very detailed, patient and never once rushed us. We appreciated the opportunity to ask questions and work through everything. The RV had was used and had been cleaned very well. Our sales associate and the sales manager were great to work with. Overall, great experience. I will be recommending them to our friends and family.
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April 2024 by Sebastien Pilote
We were on the road and had a problem with the hot water heater anode. Called ahead and when we got there Steve and his team found a quick solution and had us back on the road within 20 minutes. Great customer service and knowledgeable team! Thanks!
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March 2024 by Richard Harris
Steve in the service dept is top notch. 5 star. So knowledgeable. Blades service dept is the best.
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January 2024 by Larry Fletcher
A few years ago I bought a heated hose to connect our park style trailer to the supplied water, and resist freezing. It's worked well. A rapid drop to very low temperatures coincided with a power outage and our hose froze last week. I went back to consult on remedies. The fellow I talked with waspleasant, clear and helpful. I'd recommend these folks!
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January 2024 by Baxy Capener
My mother owns a 2014 RV that is very nice and is bigger than my one bedroom apartment. And this is the place she goes for any thing she needs. Very happy with service, prices and repair.
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December 2023 by Bob Lindenhovius
Always been a great place for anything I need repaired on my RV. Thanks for doing a great service.
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October 2023 by Judy Jones
The customer service is the best
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October 2023 by YokaGamingYT
Amazing
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October 2023 by Helen Halverson
Took great care of my motorhome
