H&R Block is a trusted business known for its knowledgeable tax professionals who can handle a variety of tax needs and help maximize refunds. Customers can set up appointments at local offices or choose the Digital Drop-Off service to work from home, with secure document upload and communication via email. The staff is described as friendly, helpful, and professional, making the often intimidating tax process easier and more understandable. Many clients appreciate the helpfulness and kindness of the tax professionals, with some mentioning specific staff members who go above and beyond to provide excellent service. The offices prioritize safety by deep cleaning, disinfecting high-touch areas, and practicing social distancing to ensure community safety. While generally satisfied, some customers have experienced issues such as billing errors. Overall, H&R Block is a reliable choice for tax preparation, with many returning year after year and recommending the service to others.
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee
